jagibson Posted May 1, 2017 Share Posted May 1, 2017 Thank you, I received your PM. I am based in the West Coast US so please forgive some delays due to time zone differences. I will send you some follow up messages through out your night time. Thanks! John Link to comment Share on other sites More sharing options...
alsmith Posted December 11, 2017 Share Posted December 11, 2017 I received a VIVE last Xmas and it has given faithful service however the left controller button has now lost its ability to function and now the HMD is not responding. I have submitted emails, contacted VIVE customer service which was simply atrocious. I am still no way near to getting my issue resolved. I recommended my brother-in-law to buy the Vive but after this appalling customer service, I'm thinking Oculus. My neighbour has a Vive we tried his link box and HMD and nothing. Could it be the PSU and if so I how can I order a new one? Can someone help me, please? Al Link to comment Share on other sites More sharing options...
Synthesis Posted December 11, 2017 Share Posted December 11, 2017 Hi Al,I'd be happy to help. I just PM'd you. Would you please reply with your latest support ticket number or your order number if you don't have that?Thanks, -John C Link to comment Share on other sites More sharing options...
Havrefluff Posted August 5, 2019 Share Posted August 5, 2019 so i got a vive pro recently and wanted to redem my vive port bundel but it sayd that it has allredy ben redeemed plz help ! Link to comment Share on other sites More sharing options...
HackPerception Posted August 5, 2019 Share Posted August 5, 2019 @Havrefluff - I've responded to your thread and have generated a support ticket for you. You can also email customerservice@viveport.com for assistance with Viveport topics. Please avoid necro'ing old and unrelated posts - this thread is nearly 2 years old and is for a completely unrelated topic. Locking. Link to comment Share on other sites More sharing options...
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