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Base Station light blinking red


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I am unable to contact support https://www.vive.com/us/support/contactus/ the contact us button does nothing, the button doesn't even link to anything on the page, it's just javascript:void(0);

So I decided to see if I can get support here. One of my base stations has a light blinking red. After contacting steam support, they told me they believe it may be hardware issue and to contact HTC instead. So here I am contacting HTC instead. I followed all the "need to reach the vive support team?" stuff above where I'm typing and nothing helps. They're 1.0 base stations. Hope I can get some help.

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On 7/15/2021 at 4:13 PM, DumpyCrumpet said:

I am unable to contact support https://www.vive.com/us/support/contactus/ the contact us button does nothing, the button doesn't even link to anything on the page, it's just javascript:void(0);

So I decided to see if I can get support here. One of my base stations has a light blinking red. After contacting steam support, they told me they believe it may be hardware issue and to contact HTC instead. So here I am contacting HTC instead. I followed all the "need to reach the vive support team?" stuff above where I'm typing and nothing helps. They're 1.0 base stations. Hope I can get some help.

Try with chrome? there should be a pop out dialog on the right hand side

image.png.338228be595ef3e84d4faabb7c045f1e.png

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