Jump to content

vive pro 2 SDE after some time?


Recommended Posts

On 9/17/2021 at 4:01 AM, C.T. said:

I saw the ticket was closed, would you like to open up another one and send in for inspection? 

@C.T. More than anything I wish for some transparancy... Is this considered a hardware error according to HTC? Since I bought it from a retailer in sweden, they would probably replace it rather than sending it in for repairs. But if this a HW defect, is it something related to the first batch of headsets? Then I would probably just end up with another defect headset? Also, the pixel-inversion issue that we are seeing seem very similar to issues with both the Valve Index and Pimax headsets. They both solved it by releasing calibration-tools to the endusers. Wouldnt that be possible here too?

Link to comment
Share on other sites

14 hours ago, Jaw_B said:

@C.T. More than anything I wish for some transparancy... Is this considered a hardware error according to HTC? Since I bought it from a retailer in sweden, they would probably replace it rather than sending it in for repairs. But if this a HW defect, is it something related to the first batch of headsets? Then I would probably just end up with another defect headset? Also, the pixel-inversion issue that we are seeing seem very similar to issues with both the Valve Index and Pimax headsets. They both solved it by releasing calibration-tools to the endusers. Wouldnt that be possible here too?

Hello @Jaw_B, please pay close attention to the forum.

Here's your answer

 

Return it.

Edited by GAMEDRIX
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...