cees Posted September 19, 2021 Share Posted September 19, 2021 They dont care about there customers,its very clear now... Link to comment Share on other sites More sharing options...
Jaw_B Posted September 20, 2021 Share Posted September 20, 2021 On 9/17/2021 at 4:01 AM, C.T. said: I saw the ticket was closed, would you like to open up another one and send in for inspection? @C.T. More than anything I wish for some transparancy... Is this considered a hardware error according to HTC? Since I bought it from a retailer in sweden, they would probably replace it rather than sending it in for repairs. But if this a HW defect, is it something related to the first batch of headsets? Then I would probably just end up with another defect headset? Also, the pixel-inversion issue that we are seeing seem very similar to issues with both the Valve Index and Pimax headsets. They both solved it by releasing calibration-tools to the endusers. Wouldnt that be possible here too? Link to comment Share on other sites More sharing options...
GAMEDRIX Posted September 21, 2021 Share Posted September 21, 2021 (edited) 14 hours ago, Jaw_B said: @C.T. More than anything I wish for some transparancy... Is this considered a hardware error according to HTC? Since I bought it from a retailer in sweden, they would probably replace it rather than sending it in for repairs. But if this a HW defect, is it something related to the first batch of headsets? Then I would probably just end up with another defect headset? Also, the pixel-inversion issue that we are seeing seem very similar to issues with both the Valve Index and Pimax headsets. They both solved it by releasing calibration-tools to the endusers. Wouldnt that be possible here too? Hello @Jaw_B, please pay close attention to the forum. Here's your answer : Return it. Edited September 21, 2021 by GAMEDRIX Link to comment Share on other sites More sharing options...
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