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How to report issues inside Focus 3


C.T.
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Here is how to report an issue step by step, and noted that:

  • Only report one issue per report. This allows us to identify and track each issue uniquely.
  • Please identify the issue, what you were doing, when the issue occurred, what happened as a result, and what you instead expected to happen. 

 

  1. Go back to Lobby by pressing the Vive Button -> “Back to Lobby”

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  1. Be sure to have valid Internet connection, so the issue can be uploaded to HTC (“Settings” -> “Network”-> “Wifi”)
  1. Press “Settings” on the lower tab -> “General”-> “About”

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  1. Scroll down to “Report issue”

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  1. Enter all field with information and submit the issue

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