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Controllers not tracking at all


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For some reason my controllers will not  track whatever i try.

It pairs them but it does not track at all. Controllers just flash saying not tracking....any ideas

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Is the headset tracking properly? Normally the controller tracking should pick up once the headset is working.

One thing to try is to make sure there isn't any cool white lighting in the play area. This can cause tracking issues.

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i just found out right. If i turn the room lights off the  controllers move and work and the headset looses tracking....In daylight the controllers dont track but the headset tracks. The design is mental. I need to get the elite faceplate

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