LotusElise79 Posted April 5, 2021 Share Posted April 5, 2021 Vive Cosmos purchased from Micro Center one month before pandemic. Has been running great up until about 2 months ago, I needed to replace the HDMI cable due to black screening when you looked up. Ordered it and got it in, about a week later I kept getting error 209 about 5 minutes into playing any game. What exactly does this mean and what server is it losing connection to? Trying to track down this issue. Talked to technical support but that didnt lead me anywhere. Thanks for the help. Link to comment Share on other sites More sharing options...
C.T. Posted April 6, 2021 Share Posted April 6, 2021 5 hours ago, LotusElise79 said: Vive Cosmos purchased from Micro Center one month before pandemic. Has been running great up until about 2 months ago, I needed to replace the HDMI cable due to black screening when you looked up. Ordered it and got it in, about a week later I kept getting error 209 about 5 minutes into playing any game. What exactly does this mean and what server is it losing connection to? Trying to track down this issue. Talked to technical support but that didnt lead me anywhere. Thanks for the help. Can you hit the report issue inside setting and let me check the log? Link to comment Share on other sites More sharing options...
LotusElise79 Posted April 6, 2021 Author Share Posted April 6, 2021 19 hours ago, C.T. said: Can you hit the report issue inside setting and let me check the log? Sure, just did it. Hoping reinstalling the software didnt wipe the logs. Link to comment Share on other sites More sharing options...
LotusElise79 Posted April 6, 2021 Author Share Posted April 6, 2021 Link to comment Share on other sites More sharing options...
C.T. Posted April 8, 2021 Share Posted April 8, 2021 We didn't find anything wrong in the log, it might be something else causing it. Can you switch to beta line and switch back to Public line to see if it recover? Link to comment Share on other sites More sharing options...
Omony Posted April 11, 2021 Share Posted April 11, 2021 Experience the same issue. Unplayable with Steam's Beatsaber. > Can you switch to beta line and switch back to Public line to see if it recover? How to do it? Link to comment Share on other sites More sharing options...
C.T. Posted April 12, 2021 Share Posted April 12, 2021 3 hours ago, Omony said: Experience the same issue. Unplayable with Steam's Beatsaber. > Can you switch to beta line and switch back to Public line to see if it recover? How to do it? https://www.vive.com/us/support/cosmos/category_howto/joining-the-beta-program.html please follow the instruction above to switch between beta and public release. Thanks Link to comment Share on other sites More sharing options...
francis6774 Posted April 12, 2021 Share Posted April 12, 2021 I've been having this same issue. I tried reinstalling the software and going through the setup processes again but nothing has worked. I keep getting the error code 209: server disconnected. My PC is more than capable of running Beat Saber and it has been since June 2020. A couple days ago it just started happening and doesn't seem to stop. It happens with every VR game but I experience no abnormal statistics in my task manager during this or during any normal PC game. I've tried a different USB port and display port but that doesn't seem to fix it either. I sent a report to Vive and reinstalled all Vive related software. My log report trace number is: 20210412143608 Link to comment Share on other sites More sharing options...
Alex Wang Posted April 13, 2021 Share Posted April 13, 2021 23 hours ago, francis6774 said: I've been having this same issue. I tried reinstalling the software and going through the setup processes again but nothing has worked. I keep getting the error code 209: server disconnected. My PC is more than capable of running Beat Saber and it has been since June 2020. A couple days ago it just started happening and doesn't seem to stop. It happens with every VR game but I experience no abnormal statistics in my task manager during this or during any normal PC game. I've tried a different USB port and display port but that doesn't seem to fix it either. I sent a report to Vive and reinstalled all Vive related software. My log report trace number is: 20210412143608 Please follow these instructions to opt into Beta branch and see if the issue persists, thank you. @francis6774 Link to comment Share on other sites More sharing options...
LotusElise79 Posted April 15, 2021 Author Share Posted April 15, 2021 When I opted into the beta, everything was super duper laggy and unplayable unfortunately. I hope it works for them. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now