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Leo Riveron

Headset and Controllers stuck to floor (update position not working)

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I have the Rift S, and sometimes when I start my app, the headset and controllers are "stuck" to the floor.  In the headset, I can rotate to look around, but the position is stuck on the floor and won't move when I move, or get the correct height.  Same with the controllers, I'm "inside" the controllers; I can rotate them, but the position is stuck to 0,0,0.  In the Oculus app on the Desktop, I can see a red dot by my device that says "No headset audio", and that will sometimes go away as well (usually after a restart), but I'm not sure if that's related at all.

My app is using the Unity Vive Input Utility, with Unity 2018.4 (soon to be upgrading to 2019).  Also, what's noticeable is that when I first put the head on after taking it off at any time, it'll take about 10-15 seconds for it to "wake up" and show anything in the headset view. 

Has anyone else had this issue of the devices updating the rotation correctly, but not position?

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@chengnay I'm in my own scene for my app.  But I tried it in the Teleport example scene and got this.  Same thing as I'm seeing in my app: headset and controllers stuck on the floor (probably at 0,0,0) and only update rotation but not position.  So weird.  Any idea what's going on?
image.thumb.png.b35f8d7db4b247ed3924033dab4b83a5.png
 

Edited by Leo Riveron

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@Leo Riveron Could you list the exact versions of Unity Editor, VIU and any plugins(Oculus Integration? Oculus XR Plugin?)? I will test on my side with Rift S.

UPDATE: By looking at your controller model, did you only installed Oculus XR Plugin? No Oculus Integration imported?

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@chengnay Oh sorry, yea, we have OpenVR and Oculus Desktop.  And actually I was mistaken, we're using VIU v1.10.6.0.  That's what it says in the VIU Settings

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@Leo Riveron Could you try upgrade your VIU to the latest one?

UPDATE: I couldn't reproduce your issue with Rift S and VIU 1.10.6 and Oculus Desktop plugin

image.thumb.png.07800679e6721fd05644cffff02b802f.png

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@Leo Riveron Did you do the room setup for your Rift S?

I just run the Teleport scene with OpenVR and it is the same as Oculus.

Below is my view in compositor, does your view also stick to the ground too?

image.png.73bfc6dead04890e08d84e190aa18d7a.png

 

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