Kaeweil 0 Posted October 25, 2020 Share Posted October 25, 2020 When trying to run the vivesetup file downloaded from www.vive.com/setup, I am getting the error "You'll need a new app to install this viveport link". I am attaching the screen shot, my dxdiag for system information, and the log that was in the PCClient folder (there was no other files in there, the only other folder was Updater). Please help! installLog.txt installLog_001_MagnetEngine.Package.x86.txt DxDiag.txt Link to post Share on other sites
ColonelCharisma 0 Posted December 9, 2020 Share Posted December 9, 2020 Having the exact same problem. Ever find a fix? Link to post Share on other sites
Zynoo 0 Posted December 25, 2020 Share Posted December 25, 2020 Same problem with cosmos elite, help ??? Link to post Share on other sites
florentino 0 Posted January 2 Share Posted January 2 Same problem! need support! Link to post Share on other sites
Backlogbrujo 0 Posted April 1 Share Posted April 1 Same problem, pinging for awareness. I'll be opening up live chat today hopefully. Link to post Share on other sites
HackPerception 222 Posted April 1 Share Posted April 1 @Backlogbrujo - I created a support ticket for you. Viveport support is separate from Vive Hardware support Live Chat. If you encounter this problem - you can create a ticket at the following page: https://service.viveport.com/hc/en-us/requests/new?v_to_v& Link to post Share on other sites
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