I've been offered a refund for my Cosmos...

[CrakeJ]

4 hours ago, davide445 said:

This is not what I have written, so didn't know why happens to be in my quotation. Someone else later deleted his post? 

Who knows with HTC!?

[CrakeJ]

Update:

Basically having asked me to DM them on Twitter - HTC @Vive_Care just ignored me. What you see on the previous page is where our conversation ended.

My Cosmos is on it's way back. I may pre-order the G2, or I am tempted to bite the bullet and just get a quest 2 (if I can get a FB profile that isn't mine!). I won't be rushing my decision though.

Others need to keep pressure on @Htc - they know what they did!

I'll be keeping an eye out here to see what happens - though I'm not feeling too positive about anything being done. Thanks to those who tried to help me out - you know who you are!

[LMulvey]

If you've been offered a refund for the Cosmos, why wouldn't you just take it? It's clear HTC has no interest in offering an upgrade kit at this time besides the piecemeal one. If I was offered my money back for the Cosmos, I'd take it in a second. I've gone another route with VR but I'm stuck with a Cosmos collecting dust. 

[CrakeJ]

12 hours ago, LMulvey said:

If you've been offered a refund for the Cosmos, why wouldn't you just take it? It's clear HTC has no interest in offering an upgrade kit at this time besides the piecemeal one. If I was offered my money back for the Cosmos, I'd take it in a second. I've gone another route with VR but I'm stuck with a Cosmos collecting dust. 

I thought I'd give them a chance to fix things - there were several things they could have done, but they chose to do none of them, leaving Cosmos owners high and dry - unless they get a refund - which I have done.

I'd recommend anyone who paid by card or paypal to see what they can do. The item is NOT as described.