(Cosmos Elite) Barrel Distortion/Accelerometer Jitter Using Wireless

[nickakathatguy]

I'm having multiple visual issues right out of the box...

1. Barrel distortion (or something similar)

- It feels as though the lenses are warped around the edges, which causes the image to seem almost less 3D somehow. 

- When I turn my head the room slightly warps (causes motion sickness)

2. Accelerometer Jitter

- The image shakes & jitters from very little movement (which also causes motion sickness)

3. The halo strap is vastly inferior to the pro strap... Just thought I'd throw that out there.

 

I use the original Vive wirelessly almost every day, yet I hadn't experienced any of these issues until the Cosmos Elite.

 

Any help would be greatly appreciated.

 

 

My Specifications:

Ryzen 3900X

RTX 2080 Ti

TridentZ Neo DDR4 3600mhz

Sabrent Rocket m.2 1 tb (5000 MB/s 4400 MB/s Write)

AsRock x570m Pro4

[Alex Wang]

Hi nickakathatguy,

I happen to have Vive and Cosmos Elite with wireless and I notice that even though these two relies on lighthouse tracking, there's still slight difference between them.

The Elite version has slight unstable image observed especially when swinging the headset side to side which i rarely saw on Vive.

Don't know if it is the same thing happening to you regarding to 2.

Lexi

[nickakathatguy]

Yeah, it's definitely similar. 

 

There's just something off with how the headset tracks in comparison to the original Vive for sure. It feels less accurate at times.

I played it all of last night, and while doing so I found even more strangeness—the software hangs up, glitches when transitioning apps in SteamVR. But the most frustrating error that I've encountered is the Viveport/Console crashing my desktop on exit... and just about every time at that. (Reinstalled multiple times).

 

HTC has really disappointed me with how lazily they've thrown everything together. The headset feels cheap in comparison to the original Vive, the tracking is less accurate, the lenses are incredibly bad, the halo strap moves around even when it's tightened fully, the software is terribly bloated, & causes severe system instability/glitching.

I was really excited to have a next generation VR experience, yet I feel like I'm spending more time fiddling with settings than experiencing anything worthwhile.

 

MESSAGE TO HTC — GET RID OF YOUR AWFUL & COMPLETELY UNNECESSARY SOFTWARE.

 

That one change would help those who still support you.

Edited May 20, 2020 by nickakathatguy

[lam0218]

1 hour ago, nickakathatguy said:

Yeah, it's definitely similar. 

 

There's just something off with how the headset tracks in comparison to the original Vive for sure. It feels less accurate at times.

I played it all of last night, and while doing so I found even more strangeness—the software hangs up, glitches when transitioning apps in SteamVR. But the most frustrating error that I've encountered is the Viveport/Console crashing my desktop on exit... and just about every time at that. (Reinstalled multiple times).

 

HTC has really disappointed me with how lazily they've thrown everything together. The headset feels cheap in comparison to the original Vive, the tracking is less accurate, the lenses are incredibly bad, the halo strap moves around even when it's tightened fully, the software is terribly bloated, & causes severe system instability/glitching.

I was really excited to have a next generation VR experience, yet I feel like I'm spending more time fiddling with settings than experiencing anything worthwhile.

 

MESSAGE TO HTC — GET RID OF YOUR AWFUL & COMPLETELY UNNECESSARY SOFTWARE.

 

That one change would help those who still support you.

You know why ? Because Original Vive is together built with the help of Valve. After they separated, we got new product Cosmos which everyone know how bad the in out tracking is. 

Edited May 20, 2020 by lam0218

[HackPerception]

We are still partnered with Valve and are an active SteamVR licensee - the community acts as if there was a hard fork in the relationship when in reality it was a soft fork as the SteamVR ecosystem grew. Our desktop HMDs are still SteamVR HMDs.

[nickakathatguy]

I think the reason why I greatly dislike the halo strap is due to the fact that the headset is incredibly sensitive to any micro movement (Beat Saber brings out this defect rather quickly). 

Also, the fact that it doesn't hug the base of the skull keeps it from staying properly snug.

Another clear indication that it isn't quite up to snuff is that if you look down quickly (not even quickly if we're being honest) the strap will gradually start to slip up the back of your head (and I have a gigantic head).

 

 I've also started experiencing numbness due to having it at maximum tightness (both forehead & back of head).

The Pro strap had not one of these issues.

Regarding CPU usage—Its not even putting a dent into my 3900x (12 core, 24 thread @ 4.6ghz).

I have relatively over the top specs for gaming, so I'm not too worried about power.

Most of the issues I'm experiencing only began after installing the Viveport software suite & switching over to the Cosmos Elite.

 

I've spent an entire day troubleshooting both the hardware & software, but I've yet to find a solution as to why the headset tracks less accurately than the original Vive (especially regarding peripheral world movement).

When it come to the lenses... I'm sure you could chalk it up to personal preference, but the amount of blur, as well as the increased godray effect is overriding my sense of immersion.

And just to be clear—I have the headset as absolutely close to my eye as it will allow without physically modding the Cosmos (tried without pad, but it isn't a realistic solution).

[demonslayer]

I am using an identical system to yours 3900x + RTX 2080 TI.

I've been having weird issues in VR for a few weeks now soft locks swapping between apps poor performance, I received the wireless attachment kit today for the Comos Elite installed it and I was getting a seizure inducing slideshow spent 2 hours diagnosing it to discover Razer Cortex completely screws up VR uninstall it if you have it. I did a bit of research into this as well it affects ALL VR Platforms.

It's now working butter smooth!

I also modded my setup maybe this will help you out if its not a performance issue you are having..

Removed the face mask + that head rest thing? Using VR cover from my OG Vive its better than vanilla for me anyway.

Edited May 21, 2020 by demonslayer

[nickakathatguy]

I appreciate the advice, but to be honest, the fact that we as a consumer have to spend any time troubleshooting poorly optimized software that doesn't play well/corrupts our OS ecosystem, as well as having to dismantle a premium priced VR headset to get comparable comfort (lessor) & performance to a headset that's going on five years old is pretty absurd.

Also, I don't use Cortex or any other system enhancing software. The only unnecessary applications installed all revolve around gaming (Steam, Origin, Epic, Viveport).

That being said, I usually close out any unused launcher in task manager before I start a session.

It would be nice if HTC would unlock the headset from Viveport—It would at least resolve the issues with inconsistent performance enough to help people along in feeling better about their purchase.

 

 

[lam0218]

So that means the whole terrible issue of in out tracking is because of the steamvr software doesn’t love or support well on this product. 

[nickakathatguy]

I don't think Viveport itself is causing the hangups, stuttering, & crashing, but they've obviously added a handful of questionable new processes bundled with Viveport that seem more than unnecessary, especially given that the technology really hasn't changed since the original Vive (other than the addition of wireless of course).

I haven't even played since the two days that I spent troubleshooting. I'm most likely returning the Elite as I'm not reinstalling Windows (my install is only two weeks old), I'm not changing my ecosystem, and I'm not ripping the headset apart to get mildly better FOV & questionable comfortable.

 

The irony is that I've argued other enthusiast into the ground when they'd put HTC down for shoddy hardware & weird business practices. I even went as far as to explain why the Vive Cosmos Elite/Vive Pro + wireless + Valve Knuckles is the ultimate VR experience available today...

 

I can honestly say that given it's current state that I was wrong.

I'll stick with my original Vive for now, as it is actually incredibly solid. Better tracking, better comfort (Pro strap), better wireless functionality, and none of the visual distortion/hiccups, & the best feature is that it doesn't crash my entire system.

I've never seen anything like it before—it doesn't even BSOD, it just... freezes. I have to hard cycle my relatively new desktop, which is my LEAST favorite VR feature provided by HTC to date.

 

Anyhow, I really appreciate those offering their advice & sharing their experiences. 

Hopefully HTC can eventually provided better answers to not only mine, but all the other people experience what sounds like even worse hardware complications, specifically regarding the original Cosmos.