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Ryan Chapman

Error launching dpServer: "Nvidia driver may be too old"

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Using the latest NVidia driver, so I don't think it's actually a driver problem. (We've tried a few others.) Dell G7 with RTX2060. Is the source for the driver available anywhere that we'd be able to take a look and try to diagnose this? Any known issues using dpServer that may cause this?

We're using the latest Wave SDK.

image (4).png

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Could you try to disable Intel graphic card from the Bios and try again?

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I noticed the same behaviour on my system if I'm running Oculus Link. If I disable it then it works fine. Are there other explanations? We tried several approaches to isolate the NVidia card. We can try the Bios change, but I would like to know what specifically can cause this error so that we can try to diagnose it.

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I was told that this issue was fixed internally, but it wasn't released to public yet.

Sorry for the inconvenience!

 

UPDATE: Default was set to read the first graphic card which is the Intel graphic card

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