HTC Cosmos No display

[C.T.]

On 5/27/2020 at 2:11 AM, Nearl said:

Sent in a "report issue" via the vive console. I hope that's was right

I'll have customer service contact you via email. Thanks

[streetconexion]

On 5/28/2020 at 7:44 AM, C.T. said:

I'll have customer service contact you via email. Thanks

hello can i open a ticket i aslo have a, display port issue with my htc vive cosmos i changed my cpu and mob i5 3570k for ryzen 3700x and i have ebga gtx 980ti  acx 2.0

thanks for any reply

[C.T.]

6 hours ago, streetconexion said:

hello can i open a ticket i aslo have a, display port issue with my htc vive cosmos i changed my cpu and mob i5 3570k for ryzen 3700x and i have ebga gtx 980ti  acx 2.0

thanks for any reply

please contact vive support directly via below link, I'll make a note after seeing the ticket.

Vive Support Contact

[streetconexion]

On 9/15/2020 at 6:01 AM, C.T. said:

please contact vive support directly via below link, I'll make a note after seeing the ticket.

Vive Support Contact

sorry i didn't see the answer i opened a ticket 5 min ago i hope you will find me a solution :)

 

[SchmidtOpz]

Good Morning

I have the same problem, left eye started getting artifacts , then the right side started as well until the two were completely black without showing any image.

Would anyone know the replacement support contact in South America, specifically in Brazil?

 

Edited August 26, 2021 by SchmidtOpz