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Jakey

Sound and mic controls on my vive pro - what's happened?

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Posted (edited)

The sound/volume buttons on my vive pro aren't working (on left earphone).

The mic on/off switch on the right earphone has no effect either.

I can adjust the sound levels through the vive pro using the settings on the computer but not on the headset.

Anyone?

Edited by Jakey
My on title

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I've got an update on this.

I restored a backup of my entire computer from January and guess what?

All the buttons on my vive pro worked perfectly!

Guess this proves it's a software issue.

It would be helpful if people reading this who own a vive pro could check their sound control and mic buttons, confirming if they work or not.

Thanks.

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Posted (edited)

I filmed the buttons working from January backup.

I then restored my system back to current(today's) state with buttons not working.

Saying this because I'll be contacting HTC for assistance, so they know it was me who posted this on this day.

Edited by Jakey

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No one that reads on this forum owns a vive pro?

Would be great to get feedback if your buttons work on current software states?

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This behavior is specific to SteamVR v1.11.11 which saw a significant audio systems update. It has been hotfixed in SteamVR V1.12.1 beta. The current workaround as of 27-April 2020 is to opt into the beta branch until Valve publishes their fix in the public branch. @Jakey

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Great, that's reassuring to be told this.

I'll wait for the public release of the software.

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New steam update, the controls work again.

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