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I wouldn't consider "upgrading" to Elite even if there's such an option. Using the decade old Vive wands is just lame.

I'm fine with Cosmos's performance now, tracking is acceptable for me. But perhaps in the future when I consider an upgrade I'll probably stay away from HTC.

HTC you really did screw up badly this time, be it strategically or technically.

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I'm very surprised that an upgrade kit does not exist. Can someone from HTC please chime in here.

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On 6/4/2020 at 7:58 PM, LMulvey said:

As a first time buyer, absolutely.  This has been a thoroughly irritating experience and I've personally lost all confidence in HTC. I waitlisted for a Valve Index last week and won't look back. It's an 8+ week wait at this point but if I'm going to pay $800 to make my cheaply-built HMD work properly, I might as well cut my losses and spend $1300 to get a top-of-the-line, well-built headset with proper support. 

I'll try to sell my Cosmos to a friend as an entry-level step in and ensure they understand that a large portion of the games for it would be non-functional. I can't wait to play through Half-Life: Alyx again and actually be able to take cover on objects without losing tracking, haha!

I should add that the few HTC staffers who roam these forums are awesome and are doing the best that they can. I additionally had a great chat with someone on their support chat last week, who was also awesome. I feel bad that they're put in this position to try and service a faulty product without any clear direction from higher ups or a clear path to a fix. In light of their layoffs yesterday, I hope that if we lost any of the support team, they find work elsewhere at a company who at least attempts to care about their consumers.

Yeah that's very good of you! 🙂the fact when you're selling it you are making sure the buyer is aware of the issues. unlike HTC marketing team LOL .Watched a in-depth youtube video about this headset and just like the guy said " This headset shouldn't really exist." is spot on. It's still a good headset if you're playing games like racing sims and so on. Head tracking there's no issues with. But man was i boiling when trying to play boneworks. 😡

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