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Zerax

Compatibility and connection MiniDisplayPort problem (on an MSI GE73 Raider RGB 8RF)

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Compatibility and connection MiniDisplayPort problem (on an MSI GE73 Raider RGB 8RF)

Hello, I have a problem, it is impossible to connect my cosmos to my laptop pc with a DP to MiniDP adapter, (my laptop pc only has the connection). Unable to use, the headset is in "standby" with an error message: "220: The DisplayPort connection has a compatibility problem (HDCP error).", But sometimes also a message "006: The DisplayPort connection n 'is not stable ". I can't find the problem I updated everything (USB drivers and graphics drivers). My adapter: https://www.amazon.com/Rankie-Adaptateur-Mini-DisplayPort-vers/dp/B00YOVKWQS/ref=sr_1_7?__mk_fr_FR=ÅMÅŽÕÑ&keywords=DP+mini+dp&qid=1576944113&sr=8-7

I also tried with a MiniDP to MiniDP cable but it did not work either, but it was not 4K certified so I thought the problem came from there but it is apparently not the case ...

I ask you suddenly your help because I really do not know how to make it work on my laptop (also, my cosmos works on a desktop computer).
Thanks for reading and trying to help me!

 

I am French (this explains my writing)

Edited by Zerax

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You probably need an updated VBIOS (Video card BIOS) for your onboard video card. You have to contact MSI Support and ask for it as those updates are not publicly available.

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20 minutes ago, T said:

Vous avez probablement besoin d'un VBIOS (BIOS de carte vidéo) mis à jour pour votre carte vidéo intégrée. Vous devez contacter le support MSI et le demander car ces mises à jour ne sont pas accessibles au public.

Okay, thank you for this information I will contact them to see what they tell me.
Always listening to other proposals.

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@Zerax Please contact MSI support and let us know what they say. This isn't specifically limited to Vive Cosmos  - it affects other Vive HMDs as well as HMDs from other companies as well.

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witam nie posiadam w laptopie portu displayport   ani mini displayport    mozna jakos inaczej podlaczyc   c na displayport   nie wykrywa  moze hdmi na displayport   prosze  o pomoc 

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@Arek

Przepraszam za błędy ortograficzne i gramatyczne, ponieważ używam tłumaczenia Google do tłumaczenia i tłumaczenia naszej rozmowy.

Jeśli nie masz Displayport lub Mini Displayport na swoim laptopie, nie będziesz mógł uruchomić zestawu słuchawkowego VIVE Cosmos. Niestety nie można użyć konwertera DP na HDMI.

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