Kastle Posted October 10, 2019 Share Posted October 10, 2019 (edited) Hello! I just recieved my vive and after connecting it, there's no image on cosnos and Console shows error 210. Restarting doesnt help. I dont have a DiaplayPort on my laptop, only mini Displayport, so i forced to use a adapter. Can this adapter cause these problems? Edited October 10, 2019 by Kastle 1 Link to comment Share on other sites More sharing options...
stvnxu Posted October 11, 2019 Share Posted October 11, 2019 Hey @Kastle, Thanks for reaching out and apologies on this initial issue you're experiencing. Let's fix this. Adapter could be the problem, but we'll need more information to reach that conclusion. Let's check if the mini Displayport port is directly for your GPU. Presuming you have Nvidia, you can check through these steps: Right click desktop > Nvidia Control Panel > Click "Set PhysX Configuration" If you're mini DP is connected to your GPU, then we can presume what you proposed - the adapter. Another user (Phr00t) with a similar issue said, "It appears DisplayPort 1.2 runs @ 17.28GBPS, so you will need a cable or adapter that supports at least that speed." - Post link Hope this helps. Let me know what you find. 1 Link to comment Share on other sites More sharing options...
Kastle Posted October 13, 2019 Author Share Posted October 13, 2019 While doing setup it says, that usb IS connected and displayport IS connected. But error says 210. Headset stays on RED light and dont show images (even gray) 1 Link to comment Share on other sites More sharing options...
Kastle Posted October 13, 2019 Author Share Posted October 13, 2019 Vive console also says NO TRACKING (headset and controllers) but steamVr says that headset IS TRACKING , but not controllers 1 Link to comment Share on other sites More sharing options...
Tindelltech Posted October 14, 2019 Share Posted October 14, 2019 I have the EXACT same issue. I have a thread on this forum about this. I've check and the minidisplay port is using the nvidia graphics card. I've purchased a highspeed adapter, a mini to mini high speed cable, a mini to hdmicable, a displayport to hdmi adapter and STILL EXPERIENCE this issue! It's NOT the cable! There are SEVERAL other people complaining about this EXACT issue, and have been since launch. Should we just RMA it since you cannot solve the issue? Link to comment Share on other sites More sharing options...
stvnxu Posted October 16, 2019 Share Posted October 16, 2019 Hi @Kastle & @Tindelltech Thank you for the details! Apologies on this issue. Could you share us your computer/laptop specs (CPU, GPU, RAM, make/model)? Please confirm on my earlier post if your mini DP port is directly connected to your GPU. (Only for @kastle) Please submit an issue report through your VIVE Console and confirm when complete (with Trace No. if possible) Thank you for your patience. We are working to address this. Steve Link to comment Share on other sites More sharing options...
Kilanat Posted October 21, 2019 Share Posted October 21, 2019 So Need to try Link to comment Share on other sites More sharing options...
stvnxu Posted October 22, 2019 Share Posted October 22, 2019 @Kilanat The solution has been identified for Kastle in a separate thread. Kastle needed a vBIOS update. Shoutout to T for the help. Please refer to this thread: Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now