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SRanipal Getting Started Steps


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  • 3 months later...

hi so I am new to eye tracking with SRanipal and I currently have two desktops computer 1 and 2, My first install and setup of SRanipal runtime on computer 1 did not work, at that time I did not use uninstall reg tool for the sranipal files, I went on to manually remove files from the file explorer. I have tried finding and remove all files installed by the SRanipal installer and reinstalling SRanipal runtime, but no matter what I do i will always get this error afterwards  

msiexec_2021-01-20_15-00-37.png.314c69130297a84a5d0abaedb368960d.png

 

After this recurring issue I decided to install the samesetup on my other computer and it work so I continued on with my second computer. Now I just want to know if there is a way to get it to work on computer 1 again. 

 

Also while performing my first install of SRanpial runtime i was following this guide https://vr.tobii.com/sdk/develop/unity/getting-started/vive-pro-eye/

I also did install the VIVE setup software and uninstalled it a few times properly, I am not sure if that might be the issue too because when i was uninstalling the software setup it mention something about being unable to uninstall the SRranipal service...

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  • 1 month later...
  • 1 month later...

Hi all.

 

The only way I could fix this problem was wiping out the computer and reinstalling Windows. 

 

Drastic, but nothing else worked.

 

Good luck.

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  • 1 month later...
On 5/10/2021 at 12:24 PM, nickie123 said:

hi so I am new to eye tracking with SRanipal and I currently have two desktops computer 1 and 2, My first install and setup of SRanipal runtime on computer 1 did not work, at that time I did not use uninstall reg tool for the sranipal files, I went on to manually remove files from the file explorer. I have tried finding and remove all files installed by the SRanipal installer and reinstalling SRanipal runtime, but no matter what I do i will always get this error afterwards  

msiexec_2021-01-20_15-00-37.png.314c69130297a84a5d0abaedb368960d.png

 

After this recurring issue I decided to install the samesetup on my other computer and it work so I continued on with my second computer. Now I just want to know if there is a way to get it to work on computer 1 again. 

 

Also while performing my first install of SRanpial runtime i was following this guide https://vr.tobii.com/sdk/develop/unity/getting-started/vive-pro-eye/

I also did install the VIVE setup software and uninstalled it a few times properly, I am not sure if that might be the issue too because when i was uninstalling the software setup it mention something about being unable to uninstall the SRranipal service...

@CorvusNow I have same problem while installing VIVE_SRanipalInstaller_1.3.2.0. Could anyone give me a clear solution except wiping out the computer? It's too late to wiping out the computer.

Edited by wogur110
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