Update: Compatibility issue causes BSOD/Freeze on select AMD systems

[nntpgrip]

Did you also go gigabyte for the Intel? Gigabyte Z390 Aorus Ultra here. What slot do you have your WiGig card in?

 

I haven't had a problem until now. Other than the performance stuff early on that everyone had - which is what made me finally upgrade from my 4790k.

[nntpgrip]

I've done a logs capture using the "wireless system info" utility that includes the last time the wireless usb drops out/grey screen with this new April update.

 

I can pm whoever needs it.

 

Key events in the event log include a couple of:

KEY_EVENT_MAUSB_USB_DEVICE_RESET_RESPONSE

Location: 282 at D:/jkp/workspace/JENKINS_WIGIG_COMP_P4/17324/WGFWDOCKVR03825/Source/WiGig/FW/ARC0/MaplePeak/DPAL/WSE/Src/WseDpalDebug.c

 

followed by several

 

KEY_EVENT_MAUSB_MISSING_SEQ_NUMBER

Location: 949 at D:/jkp/workspace/JENKINS_WIGIG_COMP_P4/17324/WGFWDOCKVR03825/Source/WiGig/FW/ARC0/MaplePeak/DPAL/WSE/Src/WseBulkOutTransfer.c

 

These events were at the time of the grey screen.

 

[Niel]

Mine stopped working as well on an Intel chip. same error - Vive Wireless Not ready (10000.15), Headset Not Detected.

 

[Calcanuck]

There is no "Update Now" button to click.  Hitting the Settings button (gear icon) gets you only (1) Pair new headset, (2) About.......i.....Update available, and (3) Go to support page.

[odmlover]

Have you tried move the vive wireless about page to the center of your monitor?  you will see "
Update Now" button. 

[Yuriy S.]

An update to my earlier post. I've set up new build over the weekend.

Win 10 Home 1809 build;

Ryzen 7 2700 stock speed for now (it loads up to 30-35% only with VR and adapter. Impressive in comparison to my 95-100% load on i5 6600K system);

Gigabyte X470 aorus gaming 7 wifi F8 BIOS.

Gigabyte 1080 Ti aorus Xtreme Edition 11GB.

Changed PCIe to Gen 3 in BIOS (which doesn't matter on this MB, but still).

Placed WiGig card in the first x1 slot (closest to CPU) which is Gen 2 I believe by specs.

Installed all the software, fired up, played for a few hours. No BSOD or freezes. Just having some latency issues once in a while but that might not be related to wireless adapter itself but my network. Very nice.

[HackPerception]

Hello everybody,

 

Thanks for taking the time to post feedback about your experiences with the hot-patch! Please feel free to continue to use this thread to share feedback with us - especially if you're still having issues after the patch is applied. 

Cheers!

[shadowsdabom]

Has anyone had any luck after the update with an AMD Ryzen 1800X cpu and MSI X370 Gaming Pro Carbon motherboard?

[shadowsdabom]

So the disclaimer isn't gone from the store page, does that mean this actually didn't fix the issue completely?

[Anders Lie Eide]

I have the latest version; 1.20190410.0 - but it still freezes. 

My two computers and VR sets are pretty much eaqual, but one of them have Wireless Adapter. 

The one with Wireless Adapter have struggled the last weeks and it freezes regularely. The other one is perfect. 

What  can I do?