Jump to content
 
imanol

Can't update HTC Vive Focus Firmware

Recommended Posts

Hi,

 

I can't update the ROM of my Vive Focus. When I click on settings, system updates, after the spinner ends it says there are no updates for my device. Current ROM is:

- 1.08.1400.2.9.0_g testkeys.

- Wave SDK version 2.0.23

- Kernel 4.4.63 from January 2018.

 

How can I update? I tried a factory reset of data with no luck

 

Thanks,

 

Imanol.

 

Share this post


Link to post
Share on other sites

Hi  ,

 

Wow, I'm not sure where did you get this device?

It's a one-year old version (mentioned kernel in Jan 2018).

Please PM me your S/N, and I'll ask internally how to support your upgrade.

Thanks. 

Share this post


Link to post
Share on other sites

I have tried a lot to upgrade the firmware of my system, but every time I fail. I have searched a lot on the Internet but still cannot find any proper suggestion in this regarding. I have also consulted with Windows update error code 8007000e, but no such suggestions can be found. If anyone has any alternative idea, then ping me back.

Share this post


Link to post
Share on other sites

Hi  ,

 

Could you PM with below info. for further clarification?

For example: ROM is:

- 1.08.1400.2.9.0_g testkeys.

- Wave SDK version 2.0.23

- Kernel 4.4.63 from January 2018.

 

Thanks.

Share this post


Link to post
Share on other sites

Hi @wirelessdreamer

We double checked and confirm that 1.58 to 1.92 system upgrade is good to install. If the problem happens persistenly, we'd suggest you to:

  1) Factory reset your device and check update again.

  2) If it still fails to install, please send us the logcat dump for analysing

Share this post


Link to post
Share on other sites

Please sign in to comment

You need to be a member in order to leave a comment

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...