Can't install Intel WiGig

[Dc5e]

When trying to run ViveWirelessSetup.exe, the installer fails at installing Intel WiGig and says "Fail to install Intel WiGig. Please reboot PC and try again."

 

• I've rebooted many times, also ran the installer out of C:\Program Files\VIVE Wireless\IntelWiGig\WiGigInstaller_VR_x64.msi. It gets to the end and then encounters an error and rolls back the install.
• I've also deleted the IntelWiGig folder and re-ran ViveWirelessSetup.exe.
• I've uninstalled SteamVR and reinstalled it. (Had to do this because DisplayLink wouldn't install initially)
• Disabled anti-virus (Windows Defender)
• Closed all running applications.

 

Event Viewer shows this:

Faulting application name: BPRGInst.exe, version: 4.0.10371.5, time stamp: 0x5b5d9ac6Faulting module name: BPRGInst.exe, version: 4.0.10371.5, time stamp: 0x5b5d9ac6Exception code: 0xc0000005Fault offset: 0x000000000000edbfFaulting process id: 0x53d4Faulting application start time: 0x01d456e018bda421Faulting application path: C:\Program Files\Intel\WiGig\Drivers\BPRGInst.exeFaulting module path: C:\Program Files\Intel\WiGig\Drivers\BPRGInst.exeReport Id: 6564eaa7-299f-47c7-9622-2aa150fafd1fFaulting package full name:Faulting package-relative application ID: 

Fault bucket 1796984940874063250, type 4Event Name: APPCRASHResponse: Not availableCab Id: 0Problem signature:P1: BPRGInst.exeP2: 4.0.10371.5P3: 5b5d9ac6P4: BPRGInst.exeP5: 4.0.10371.5P6: 5b5d9ac6P7: c0000005P8: 000000000000edbfP9:P10:Attached files:\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF5E.tmp.dmp\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF8E.tmp.WERInternalMetadata.xml\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF9E.tmp.xml\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF9C.tmp.csv\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFBC.tmp.txtThese files may be available here:C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BPRGInst.exe_25121b21ba599cb4f1ce81a81c6bc659c5d9aba_c8eb58be_6303e307Analysis symbol:Rechecking for solution: 0Report Id: 6564eaa7-299f-47c7-9622-2aa150fafd1fReport Status: 268435456Hashed bucket: f7fbaf660e02bbd5d8f02c486b865d92Cab Guid: 0

 

Specs are: Windows 10 1803, Build 17134.285

core i7 6700k

32gb ram

GTX 1080

 

I'm not sure what else to try or do now...

[Dc5e]

I tried doing a Windows Reset (told it to delete everything on the drive). Right afterwards, I installed Steam, SteamVR, and then tried ViveWirelessSetup.exe and still ran into the same issue.

[Dc5e]

I ended up formatting the drive and reinstalling Windows. I was able to install it afterwards. A Windows Reset just wasn't enough.

[moparbrian]

Were you using the 64bit version of windows 10?

[Synthesis]

 

It's interesting that reformating worked but a windows reinstall didn't. What version of Windows were you using? (64bit, 32bit?)

Thanks,

-John C

[moparbrian]

I am curious also. I run the HIVE at stanford university (hive.stanford.edu) and we are investing a lot into the HTC VIVE pro with wireless. I have a fresh install of windoes 10 enterprise 64bit and the VIVE wireless driver install stopped at the "cannot install WiGig". I see the light on the card is blue. Not sure the issue. I will try to reinstall the OS tomorrow and see what happens. The system we are running is 2 i7-6950X with 512 Gb DDR4. 1TB SSD and an nvidia GP100.

[Dc5e]

I was running 64-bit.

[rizdizla]

I had these same issues with mine.  After a while, I ran this:

C:\Program Files\VIVE Wireless\IntelWiGig\WiGigInstaller_VR_x64 but I set it to compatability mode, then I ran the original installer again and it all works now

[I.doughan]

YOU ARE A LIFESAVER

THANK YOU

IT WORKED PERFECTLY

[Intervoke_realms]

Wow that worked for me. Thanks! Now just need to get my headset to pair.