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jthake

Base Station Unusable (Fault 03)

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I've had the HTC Vive for nearly a year now. I haven't honestly used it much. But one of the base stations has started coming up with an error of "Base Station Unusable" with a Fault 03 error. I plugged evereything in to USB and updated all the firmwares. And it confirms all is up to date.
Can you suggest a reseolution here?

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I've heard the only resolution is to get it RMA'd, a problem with updating the firmware or something I'm afraid. I'm avoiding updating mine at all for the sake of keeping them alive. PM  and he should be able to help you out.

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It's a problem with the hardware. The firmware update simply detects the fault because the fault detection parameters are updated to catch it.

I'm happy to answer PMs, but for this particular issue, you'd be better off contacting our Live Chat for support. I can only offer the exact same thing they can in this case, which is an RMA repair.

Thank you,

-John C

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