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Red Blinking LED on Vive Pro Base Station 2.0

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@John-Inge - The best way to get this repaired is to collect the serial number from the back of the unit, navigate to www.vive.com/support -> contact us (in the navbar) -> contact us. This will link you to a live chat agent specific to your region who can process an RMA repair request for you.

While Valve is the sole manufacturer of 2.0 stations - as resellers of the station in the Vive Pro full kit, it is covered under a warranty by Vive and thus we process any repair or swapping of the unit if it fails under warranty.

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I have a new HTC Vive that I just installed.  One of the base stations is not working, red flashing light. We've played around with location and it does not seem to be related to anything blocking the view of one base station to the other.

How can I fix this?

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