Essse1002 Posted November 29, 2017 Share Posted November 29, 2017 Good morning I did the Friday Order to date I still have no information regarding the shipment, now I wonder when my order will be shipped? Link to comment Share on other sites More sharing options...
Ros Posted November 29, 2017 Author Share Posted November 29, 2017 Take a look 3 posts back. Link to comment Share on other sites More sharing options...
Kana Posted November 29, 2017 Share Posted November 29, 2017 Same problem here, ordered Friday, they took the payment on the same day, but I didn't receive any shipment confirmation and no news yet... Link to comment Share on other sites More sharing options...
jagibson Posted November 29, 2017 Share Posted November 29, 2017 All, I have some updates for you. For EU customers: The delays are a result of inventory sell through. We are replenishing inventory this week and shipments will commence again once that is done. This could take up to a week to complete. For US/Canada orders: Some orders were delayed but began shipping again on Monday. I've been in touch with some of you that reached out and provided updated tracking. If you have additional questions or concerns please reach out to me directly via PM. Thank you all for letting us work with you through this. I've been assured that our teams and fulfillment centers are working as fast as they can to get everything moving again. Regards, JohnG Link to comment Share on other sites More sharing options...
donaldtbd Posted November 30, 2017 Share Posted November 30, 2017 Hello Jagibson, Could you specify the EU shipping times a bit? Do you mean up to a week from your post? So the shipping will continue on the 6th of december? Link to comment Share on other sites More sharing options...
Gengi Posted December 2, 2017 Share Posted December 2, 2017 Better late than never. Link to comment Share on other sites More sharing options...
Ros Posted December 3, 2017 Author Share Posted December 3, 2017 Well finaly and unexpected last Friday UPS delivered the Vive!! :smileyvery-happy: A bit tricky to setup in my room but I must say that is amazing and only scratch the surface.. Hope you guys your Vive arrive soon. See ya!! Link to comment Share on other sites More sharing options...
Gengi Posted December 4, 2017 Share Posted December 4, 2017 Congratulations. It's been 10 days since I ordered. Still no ETA or invoice. In process ;) Link to comment Share on other sites More sharing options...
Megiddo Posted December 4, 2017 Share Posted December 4, 2017 Product name Deluxe AudioriemenOrder total EUR 699 Order placed 2017-11-27 Order Status Complete Shipment Month There it says complete and i still got no E-Mail conformation about the shipment...? Link to comment Share on other sites More sharing options...
Gengi Posted December 4, 2017 Share Posted December 4, 2017 http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm The ECC-Net promotes the understanding of EU consumers' rights and assists in resolving complaints about purchases made in another country of the network, when travelling or shopping online. Some of you might find this link useful. Link to comment Share on other sites More sharing options...
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