Justine Posted May 2, 2022 Share Posted May 2, 2022 Hello!I am a researcher at a university that is designing a VR experiment (using HTC Vive Pro Eye). I am using VIVE Eye and Facial Tracking SDK 1.3.3.0 and SRanipal Runtime (1.3.2.0) to collect Eye Data, however, I keep on receiving an error (please find attached). Can anyone please help me on how I can resolve this issue? Thank you. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 2, 2022 Share Posted May 2, 2022 Which Unity Editor version did you use? Which sample scene did you launch? Link to comment Share on other sites More sharing options...
Justine Posted May 3, 2022 Author Share Posted May 3, 2022 The Unity Editor Version I used is 2020.3.32f1. And the sample scene I launched is EyeSample_v2. I did not have this issue in the past, it only started when I opened a project online that provided a programming code to extract eye data: Motor Control and Learning · GitHub The research paper that provided this code is attached for your reference. fpsyt-11-572938.pdf Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 3, 2022 Share Posted May 3, 2022 Hi @Justine, I might need time to check what is happening after you includes SaccadeVR-mobile together with SRanipal SDK. Just to double check your setup environment, 1. Unity Editor 2020.3.32f1 2. VIVE Eye and Facial Tracking SDK 1.3.3.0 3. SRanipal Runtime (1.3.2.0) 4. SaccadeVR-mobile Is that correct? 1 Link to comment Share on other sites More sharing options...
Justine Posted May 3, 2022 Author Share Posted May 3, 2022 (edited) Yes that is all correct. In addition, when I click on the "missing" Dll/Plugin, I see a warning message in the inspector saying "Once a native plugin is loaded from script, it's never unloaded. If you deselect a native plugin and it's already loaded, please restart Unity". Maybe this has something related to the issue? Kindly find attached image for your reference. Thank you so much for your reply and I hope to hear back from you soon! 🙂 Edited May 3, 2022 by Justine Forgot to attach image Link to comment Share on other sites More sharing options...
Justine Posted May 6, 2022 Author Share Posted May 6, 2022 Hi @chengnay Have you had the chance to check this issue? :) Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 6, 2022 Share Posted May 6, 2022 Hi @Justine, Currently, I don't have Vive Pro Eye device with me. I will check it after I get back to office. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 6, 2022 Share Posted May 6, 2022 @Justine, Could you try below setup environment, 1. Unity Editor 2020.3.32f1 2. VIVE Eye and Facial Tracking SDK 1.3.3.0 3. SRanipal Runtime (1.3.2.0) Is the error still occur? Link to comment Share on other sites More sharing options...
Justine Posted May 6, 2022 Author Share Posted May 6, 2022 Hi @chengnay, I tried this setup on a new project and the error still occurs... Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 6, 2022 Share Posted May 6, 2022 Hi @Justine, Is it possible to share your project with me? I would like to try your project on my PC whether it works or not. Link to comment Share on other sites More sharing options...
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