nargon10 Posted May 1, 2022 Share Posted May 1, 2022 I got the facial tracker yesterday and I wasn't able to do anything with it since. The SRanipal program doesn't seem to work. Not sure if it's crashing or just not launching at all, but it is quite frustrating. I have tried restarting my computer, uninstalling the program and reinstalling it and other stuff I've seen suggested on these forums. Nothing worked. If anyone knows how to fix this, I would greatly appreciate any suggestions. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 1, 2022 Share Posted May 1, 2022 Hi @nargon10, You did install the SDK and also the SRanipal Runtime? By the way, you mentioned the facial tracker, is it Vive Pro Eye? Link to comment Share on other sites More sharing options...
nargon10 Posted May 1, 2022 Author Share Posted May 1, 2022 I have the SDK installed, but sadly I do not have a vive headset, my headset is the valve index. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 2, 2022 Share Posted May 2, 2022 I think that might be the reason why your facial tracker won't work. I did not try the Valve Index's facial tracker with SRanipal. May I know which facial tracker you use for your Valve Index? Link to comment Share on other sites More sharing options...
nargon10 Posted May 2, 2022 Author Share Posted May 2, 2022 I'm using the vive facial tracker. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 2, 2022 Share Posted May 2, 2022 Could you list the steps and any error message you got after the SRanipal program failed to launch? Link to comment Share on other sites More sharing options...
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