Byond Posted March 12, 2017 Share Posted March 12, 2017 Dear support We just bought an app (theblu) through Viveport. We had to uninstall and re install Vive. After re install - the app asks that we pay for it again. We are logged in when trying to access the app. Please support. Ticket id will be provided in private. Thanks Aviv aviv@byondvr.com Link to comment Share on other sites More sharing options...
Synthesis Posted March 13, 2017 Share Posted March 13, 2017 Hi Are you logging in with the same ID that you purchased the software with? Thank you, -John C Link to comment Share on other sites More sharing options...
Byond Posted March 14, 2017 Author Share Posted March 14, 2017 Of course I am using the same id. Link to comment Share on other sites More sharing options...
Synthesis Posted March 14, 2017 Share Posted March 14, 2017 What is the ticket ID? Please send in private messages. Link to comment Share on other sites More sharing options...
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