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Found 3 results

  1. I've been looking for entries on a problem like this, and never found any. I finally resolved my problem and want to share the solution I found. The issue is this: While using the wireless adapter, the image is solid when my head is still, but "jerks" every 3 to 5 degrees when turning my head. I have no problems tracking the controllers, and have the luxury of having 4 base stations (oh blessed retirement!). NO issues when wired, but I turn way too much when playing Skyrim VR or Swords and Sorcery, and get tangled up: (at my age, tripping and falling is NOT an option). I didn't have this issue before, and swapped out drivers and displays, even upgrading to dual 2080RTXes, to no effect. The problem actually has two components, making it extremely difficult to solve in the first place. Issue #1 solution: built-in (motherboard mounted) and add-on bluetooth adapters DON'T WORK. Like it or not, keep using the Link box, since the software seems to be looking FIRST for that device's bluetooth ID, and interfaces directly with the hardware to get the delay down, then settles for other bluetooth receivers but has to go through the bluetooth drivers, adding overhead that is enough to throw off the timing. Tight Specs, I must say. Issue #2 solution: Link box CABLES. I had too many USB A to A cables and seemed to have accidentally used a USB 2.0 speed cable instead of the vive USB 3.0 cable. It makes sense that if the timing is so critical that going through the standard bluetooth drivers can throw off the timing, using slower cables would have the same effect. Obvious Warning: not every USB cable with blue plastic is true USB 3.0. (Like Duh). I hope nobody else has this problem, but here's the solution that I found. Hope it helps.
  2. Hi, I've got a Vive Cosmos Elite that I bought back in March. I had been using it absolutely fine until about the end of June when it just stopped working. After procrastinating about a week I finally contacted support about it. After spending more than 3 hours troubleshooting my PC, things like drivers and installations, the guy on support concluded it was a failure from the Link Box. He then told me they could replace it under my warranty but it would take a week for them to get stock. I checked back a week later, it was early July at this point, and they told me I'd have to wait again, a month this time. I didn't want to wait that long at all so I decided to just buy it myself (from the Vive store). Once I got the new link box cable I plugged it in and everything worked perfectly. 2 days in it stopped working again. Again I contacted support and asked if they could replace it, was told they could replace the one I purchased but not the one under my warranty. Anyways, I went through with the return process and got my replacement today. I was happy to see it worked again, but I didn't get my hopes up. Sure enough, yet again, in the middle of me playing a game the headset powers down. No connection. Same as last time. At this point I'm wholeheartedly convinced it's my hardware causing the issue; something has to be causing the link box to stop working. I would like to figure out what the hell is up so I can continue playing with no worries. I'll attach a .txt that includes my hardware information (though I'll probably miss something necessary). I sincerely hope a solution can be found. Thanks. PC info.txt
  3. Hello there! So my current Link Box Power cable works bad and i'm looking for a new one. I couldn't find any on the HTC site. Then i searched around for a bit till i saw a reddit post with the Link Box power cable specifications. I started looking for the right cable but i couldn't find any. Where do i find the correct cable? (European power plug) Thanks!
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