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  1. Hi all, What is the best practice in updating an Focus 3 enterprise app that is installed through batch configuration? We want to avoid asking our enterprise users to create personal Vive accounts, but it is looking like a Vive account is required to update Focus 3 from store. Installing the updated app by going through the batch configuration process again seems to be the only way to install an app update without using Vive accounts, but this is not scalable. Is there an viable alternative to update Focus 3 enterprise app without using a Vive account?
  2. Hi, Having issues with the Focus 3 packaging in Unreal. Using UE4 (4.26) and I've tried both Latest version and 4.0.0 of the Wave plugin with no luck. I can't preview and when I try to build or package to headset I'm met with this line that I would assume is causing the issue. LogPlayLevel: Error: C:/Users/Name/Documents/Unreal Projects/SDK400/Plugins/plugin/Plugins/WaveVR/Source/WaveVR/Private/WaveVRRender.cpp(329,62): error: operator '?:' has lower precedence than '|'; '|' will be evaluated first [-Werror,-Wbitwise-conditional-parentheses] I'll attach the rest of the output log. Anyway currently trying to use UE4 (4.26) and Wave Plugin version (4.0.0) I've double triple checked the install but, could use a little guidance, saw an article about VS 2017 being better for compiling so I'm also currently using 2017. Oh also using a USB cable. Any guidance or help would be appreciated. Thank you. SDK400.log
  3. Unity Version - 2020.1.17f1 URP - 8.3.1, Single Pass Vive Wave XR - I've attempted all of them. 4.0.0 - r28, r39 and 4.1.0-preview 5.1 Vive System Version - 3.0.999.124 Wave SDK Version - 4.1.0-u4 Everything now renders as pink due to removed shaders. Deployment to device provided no issues until Monday afternoon(probably deployed .apk to device over 20 times without issue and shaders/materials rendered properly). To my knowledge, I made no changes to any graphics settings, shader stripping, etc. 2021/07/21 15:16:38.725 10355 10393 Error Unity Unable to find libGfxWXRUnity 2021/07/21 15:16:44.781 10355 10393 Debug Unity Shader 'Universal Render Pipeline/Particles/Lit': fallback shader 'Universal Render Pipeline/Particles/SimpleLit' not found 2021/07/21 15:16:44.781 10355 10393 Debug Unity WARNING: Shader 2021/07/21 15:16:44.781 10355 10393 Debug Unity Unsupported: 'Universal Render Pipeline/Particles/Lit' - All subshaders removed 2021/07/21 15:16:44.781 10355 10393 Debug Unity WARNING: Shader 2021/07/21 15:16:44.781 10355 10393 Debug Unity Did you use #pragma only_renderers and omit this platform? 2021/07/21 15:16:44.781 10355 10393 Debug Unity WARNING: Shader 2021/07/21 15:16:44.781 10355 10393 Debug Unity If subshaders removal was intentional, you may have forgotten turning Fallback off? 2021/07/21 15:16:44.781 10355 10393 Debug Unity WARNING: Shader 2021/07/21 15:16:44.781 10355 10393 Debug Unity Unsupported: 'Universal Render Pipeline/Particles/Lit' - All subshaders removed 2021/07/21 15:16:44.781 10355 10393 Debug Unity WARNING: Shader Unfortunately, the file upload is not working. Graphics links below. forward renderer https://www.dropbox.com/s/kpervnhrciptb5b/forward_renderer.png?dl=0 graphics https://www.dropbox.com/s/nt39gci0cjfog8r/graphicssettings.png?dl=0 urp https://www.dropbox.com/s/4lpwx04quj98jlp/urp-renderer.png?dl=0 wave sdk https://www.dropbox.com/s/ys6c6yjpibwslu4/wavesdk_settings.png?dl=0
  4. VIVE Focus 3 Software 3.0.999.172 –Release Notes Released September 8th 2021 What’s new Sideload APKs to internal storage or SD card and install them through Settings > Storage > File browser Added support for more USB chipsets by adding USB compatibility mode in Settings > Advanced *Enable this mode only when your PC can’t detect the headset via USB Enhancements and fixes Made the power menu always accessible when pressing and holding the Headset button Fixed a bug where keyboard wouldn’t open during sign-in Applied bug fixes to screen recording function and out of boundary detection Hand tracking (for developers) Improved hand tracking gesture recognition, including pinch and cross hands Software customization service Added options to disable menus, notifications, and button events Added support for customizing tracking systems Added support for MDM client installation via specific batch configuration by HTC *Enterprise customization options will be available soon on a trial basis. For details, please contact HTC sales through https://business.vive.com/ *You can get a trial version of your customized VIVE Focus 3 software after signing an evaluation agreement with HTC. Your VIVE Focus 3 software also needs to be configured first using HTC's enterprise tool.
  5. VIVE Focus 3 Software 3.0.999.152 – Release Notes Released August 18th 2021 What’s new Added a quit content button in the VIVE menu Added functionality to quickly re-center the Library and dashboard when they’re out of bound Added USB Media Transfer Protocol support for both PC and Mac *Mac users will need to install the Android File Transfer tool first. File browser now supports file transfer between external storage and internal storage, as well as viewing of screenshots, and playback of screen recordings directly from Settings > Storage > Capture Added USB On The Go support for external storage devices Enhancements and Fixes Improved controller tracking and optimized performance when controllers are close to the sides of the headset Fixed an issue where controller sometimes could not reconnect during headset setup after factory reset Fixed an issue where screen recording time wasn’t displaying correctly Fixed an issue where casted screen appeared upside down briefly while switching between apps Fixed an issue where charging indicator showed incorrect status when the power adapter was unplugged Updates in Wave SDK 4.1.1 (for developers) Supported 2-stage pipeline Set render thread to low when display is off Added new button animation for touch/press/trigger events Added a new API to set screen protection [Overlay] Allow developers to show pass-through underlying scene in Mixed Reality applications
  6. I've got a project that I am deploying to Focus 3, but I cannot get the controllers to render in device (rendering occurs in editor). I've tried overriding the RenderModelHook but nothing seems to be working. Input works and both the reticule and guideline are rendering correctly. Using Unity 2020.3.11 Using VUI 1.13.2 'Empty' project with reproduced error available. Is Focus 3 just not supported yet for this feature?
  7. VIVE Focus 3 Software 3.0.999.134 – Release Notes Released August 4th 2021 Enhancements Improved headset tracking Optimized fan curve of the headset Hand tracking (for developers) Added a reminder to turn on hand tracking in connectivity settings when launching VR titles that support this feature Improved hand tracking, including pinch and finger occlusion Fixes Fixed the interface to show the correct screen recording icon after resuming from sleep mode Fixed a potential issue that sometimes occurred wherein pass-through showed a black screen when users resume the device from a different play area
  8. VIVE Business Streaming Software 1.03.5 – Beta Release Notes Released August 12th 2021 VBS Console – 1.03.5 [General] Fixed a bug where VBS console does not completely minimized into system tray Fixed a bug where VBS console showed empty title in windows taskbar [Server] Fixed an issue could cause black screen with SteamVR 1.17.8 or order due to invalid FOV value VBS Client - (update through Vive Business App Store) Improved prediction accuracy on controller rotation movement
  9. VIVE Focus 3 Software 3.0.999.124 – Public Release Notes Released July 14th 2021 Vive Reality System 2.0 Refined the steps in tutorial Vive Business Streaming Updated the pre-loaded VBS application with wireless streaming Vive Sync Fixed Vive Sync installation issue Tracking system Reduced controller drift caused by certain vibration patterns System Fixed auto network time sync issue on Focus 3 in some regions Audio output is immediately paused after the headset is doffed
  10. Here is how to report an issue step by step, and noted that: Only report one issue per report. This allows us to identify and track each issue uniquely. Please identify the issue, what you were doing, when the issue occurred, what happened as a result, and what you instead expected to happen. Go back to Lobby by pressing the Vive Button -> “Back to Lobby” Be sure to have valid Internet connection, so the issue can be uploaded to HTC (“Settings” -> “Network”-> “Wifi”) Press “Settings” on the lower tab -> “General”-> “About” Scroll down to “Report issue” Enter all field with information and submit the issue
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