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Found 11 results

  1. Hi. I’m sort of annoyed and confused right now. I ordered a HTC VIVE cosmos even if comments about it were pushing me off buying it due to tracking errors etc. But I bought it out of good will to try it out myself. it came today and I was excited to actually use it. I installed everything. I started using it in the starter area for around half and hour to get used to it (the area with the RC car and such) then all of a sudden my right lens flickered and went black. Then following that was my left lens. Now I have no display whatsoever. I tried everything I’ve been on a ton of websites to see a fix. Bare it in mind this is a brand new device I literally ordered it from PC world. 6 hours later and I’ve honestly given up. The fact I spent £704 on this for it to stop working within the first half hour. I didn’t think it was that bad. I can hear sound. The tracking is perfect. The Controllers connect. Just no display. I’ve unplugged all wires and reseated them. NOTHING so please do not tell me to unplug these wires as I’ve done it a lot. this is honesty so bad considering the price I paid for it. Does anyone have a fix or at least some knowledge on why it’s doing this? Worse thing is I can’t take it to PC world to get a replacement due to them being closed because of COVID.
  2. Recently I had an issue where green, red, and blue dots started showing across my right screen. This hurts the image and not sure how to fix. I have tried multiple different HDMI cables and bypassing the link cable box to no avail. Was a bit hard to get accurate pictures of the issue, but the photos below should depict the issue. The left image you can see my left screen and it is clear. The right image you can see the red green and blue dots and it is quite blurred. Any suggestions on how to resolve this, anything else I can try? Left screen with no issue Right screen where you can see the lines
  3. I have just purchased and set up a Cosmos Elite but the headset has no display and no sound. All units in the box have been through an update to run on the latest firmware, and i can confirm that the headset is tracking correctly. Does anyone have a simple bit of advice in case i have missed something during set up? I am start to think i have been sold a duffer and the headset cable is out of commision
  4. Hey, someone here have the same issue? Recently a lot of green dots have appear in the display of the my htc vive, its the first version, not the pro or the cosmos. they just appear there one day, the vive haven't drop or something, just one day all good, another day, its there :v @Synthesis @VibrantNebula
  5. Hi, I'm working with a HTC Vive Pro Eye headset. I need to know the distance value between the gaze origin and the lens (segment a) and the distance value between the centre of the eye and the lens (segment b) as shown in the schema attached. Is there the possibility to have a documentation with all the other technical specs of the hardware building? Thank you.
  6. I've recently picked up my Vive again after a few months of not using it (last used in early October with no issues), although I've come across strange issues that render every game unplayable, where they weren't before. Every VR piece of software has an unusually high latency even with Legacy reprojection on, and constant display errors where there weren't any before. My system didn't struggle prior, except in Vivecraft - although even then that wasn't wholly unplayable, as with every game regardless of how graphically intensive it is - even Superhot/The Lab/SteamVR home struggle. I've attached some screenshots of the frame timings, where all I am doing is looking "outside" in SteamVR home, causing massive spikes in display errors. The blank space of green in the first image is the default loading screen of SteamVR. The issue persists even if the only running processes are Steam and SteamVR. I am running an i5-4690K with no overclock, an R9 380X with no overclock and 12GB of RAM. I've tried: updating my GPU drivers, rolling back to both a May (20.5.1) and September (20.9.1) version, disabling motion smoothing running Windows Defender for antiviruses, to find none reinstalling bluetooth drivers, disabling bluetooth connection of the lightboxes, reinstalling SteamVR, reinstalling my VR games, reinstalling GPU drivers with a clean post-DDU install, changing from optical sync to cable sync on the lighthouses, changing my link box port from USB 2.0 to 3.0, reinstalling the USB drivers for the VR headset rolling back my CPU overclock from 4Ghz to the default 3.5Ghz and updating my Windows 10 to the latest version. Frankly I have no idea what's going on here. Any help would be appreciated, and let me know if I'm missing any information that could be useful 🙂
  7. Hi all, I'm checking the display timing accuracy of HTC Vive pro and Pro Eye. When I do "Black to White Blank Display Test" that is a test for display timing & duration accuracy, the duration of last frame becomes always much longer. Please see attached image. For example, If white blank is presented for 4 frames (44ms) repeatedly, white blanks should be always 4 frames, but the last white blank become always much longer such as over 100ms. This problem happens in every duration such as 11ms....500ms. My PC is Windows10 64bits with NVIDIA Quadro P5000. Refresh Rate is 90Hz (11ms per 1 frame). Could you tell me the reason why and how to fix it? Thanks
  8. So long story short, i brought a wireless adapter about a year ago, two months into using it the display decided to stop working. I got no joy from HTC or Amazon in terms of support so i just wrote off the cost of it and put it in a cupboard, this bring us to today when i wanted to give it another go and see if i can fix it.... I cannot. The Vive headset works perfectly when using the link box, I have connected it to the link box with both the standard cable and the shorter wireless cable, both provide display, audio and tracking. When i switch to the wireless unit i have used the standard cable and the shorter wireless cable and get tracking, audio, but no display. This says to me the cables are not at fault but rather the wireless unit itself, i do not have the correct sized torx bits to take it apart right now but that is on my list to do. I am on the verge of just buying another wireless unit but do not want to waste a second load of cash if this is just going to come back and haunt me again. Has anyone experienced this issue? if so how did they fix it?
  9. For a little while now, my headset's display has had times where it would glitch out and the display would become pretty wonky. One eye would be normal, while the other would contain a bit of both eyes, I guess? This problem appears to be directly related to the wiring that connects the headset to the linkbox, because if I were to grab a part of the cable and hit it onto the floor, the screen would fix itself and I could continue playing normally. Recently, it got more frequent and has now caused an issue with SteamVR: "Headset Display Disconnected (Error 208). This started to happen likely as a result of the countless number of times the cabling tangled itself, so I'm really not sure what I can do, if anything, at this point. Cheers, Indy
  10. Hello, For a research project, we would like to know the the optical distance between the lenses and display in the Vive Pro headset. Alternatively, the physical distance and the focal power of the lenses (which we would then plug into the lens makers' equation). Could you please advise? Are there specs available online? Brooke @Jad
  11. I have an MSI laptop with a MiniDP. I used an adapter to connect, recently found out it doesn't support 1.2, and failed. I'm now purchasing the Vive recommended 3 foot 1.2 MiniDP-MiniDP. The laptop I am using is an MSI GP73 Leopard 8RE with the 6gb 1060. I have factory reset my laptop as I have read of driver issues, is there anything else I should do or can do?
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