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Found 14 results

  1. VIVE Software 2.0.18.6 – Public Release Notes Released October 8th 2021 Vive Console [General] Fixed a performance issue after playing certain content over long period Fixed a bug where VIVE console doesn’t show up when SteamVR monitor is minimized Hot fix for specific AMD GPUs that crashed with Vive Software 2.0.18.2 update [Cosmos] Bug fixes on Vive Dashboard (Lens) Fixed a bug where Vive Lens in a rare chance will not display properly when enabling motion compensation on some workstation [Cosmos Elite] Added localization to headset button function under advance tab [Vive Pro 2] Added DSC support for newly released GPUs Fixed a bug where users may not able to select Ultra/Extreme mode when installed multiple GPUs on one system [OpenXR] Added OpenXR runtime option in Vive Console (click Menu -> Advanced -> OpenXR Runtime) Fixed an error which causes game engine to crash between the switch of editor mode and play mode Re-map VIVE Cosmos Controller to other controllers
  2. I can't get the device to work. There is constant red light on the headset and it displays no image (black screen). Error code I get is 209 which is about the 2.0 usb cable but when my headset was working a few weeks ago it was plugged into the 2.0 ive even used the 3.0 port also. after several restarts it says everything is OK but still no display. The controllers and tracking work fine. I was able to configure the room and when I display the VR view on PC, I can move around the headset and controllers to see proper reaction. When I turn off the Direct Mode in SteamVR settings, headset displays my desktop but it's upside-down. It makes me think that the headset is not broken. After turning Direct Mode back on, I get the black screen back again. When I get a green light and it actually stays on the display in the vr is upside down I then reset the headset and then I'm back to the red light again but in vr view the screen is the right way it should be Sometimes, while booting VR, the LED flashes green for a brief moment, the sound switches to headset's headphones and after a second or two, the LED turns red and the black screen remains. Things I've tried and didn't help: - Updating everything including MOBO drivers, GPU drivers, Viveport, SteamVR, Windows to the newest versions, even tried BETA versions - Disconnecting and reconnecting every cable available - Switching USB and DisplayPort ports - Rebooting both PC and VR headset multiple times - Reconfiguring the whole kit from scratch several times - Reinstalling the whole software from scratch - Changing PC power management - Disabling the firewall and antivirus - Enabling motion compensation I have had a case open but all I'm getting is unistall this reinstall that unplug it and back in getting no where my case number is 50327323 and my trace number is 20210826165129
  3. Hello, I'm writing a translator. Please understand. I am a Cosmos Elite user. The first time I connected it to the computer, the headset lit red. I got a red light even when I connected to vr. (The guide did not detect a USB connection.) A few days later, when I reinstalled the Vive software with Steam, When I connected to SteamVR, the green light came on, so I played well. (USB connection was made in the guide.) Again, a few days later, connect to the console and SteamVR, The console says 'Connected to SteamVR' and the headset is switched off. The screen was black, and when I moved the headset, it turned white. I reinstalled and reinstalled the Vive software. A few days later, the same thing happened. If you delete Steam and Vive software and reinstall it, The console says 'Connected to SteamVR' and the headset turns off. (The guide did not detect a USB connection.) Sometimes error 001 appears on the console. Restarting will result in 'Connected to SteamVR' and the headset will turn off. The screen is black and white when you move the headset. Why isn't USB connection detected? Is there a problem with the USB port? Or is it a chipset problem? Installing the graphics driver does not solve the problem. Even now, if I check the guide connection, I can't detect the USB connection. Please, I want to solve it. Please help me. (Attached file is a photo that does not detect USB connection in the guide. I also attached a console photo with the words SteamVR and 'Connected to SteamVR'.) I'll post a post and go to bed.
  4. I have just purchased and set up a Cosmos Elite but the headset has no display and no sound. All units in the box have been through an update to run on the latest firmware, and i can confirm that the headset is tracking correctly. Does anyone have a simple bit of advice in case i have missed something during set up? I am start to think i have been sold a duffer and the headset cable is out of commision
  5. Hi there, I recently got the Cosmos Elite so I can try out my wireless adapter with it (previously using it with the Vive Pro). While the Cosmos looks fine when I'm connected via the wired connection, when I switch over to the wireless I get a difference in the brightness. The picture quality looks fine, but the backlight appears to be visibly dimmer. This results in the color being somewhat muted and some scenes being too dark to make out all the details. I've tried it with two different headsets and I got the same result on both. Wired looks great while wireless looks dimmer by comparison. I've tried using both the official battery that's included with the Cosmos wireless adapter attachment kit as well as with my Quick Charge 3.0 compatible Anker battery but I get the same result. Any ideas? I've got a couple replacement USB cables coming to see if that makes a difference. Thanks.
  6. So I wanted to use my headset to play but It had an gotten error 201, I then tried to see what was causing said error, so I went into the re-setup area and found out that in said area once I had gotten to the 4th step with setting up the headset it would tell me that the DisplayPort was not having a proper connection towards my computer, I have an msi graphics card so I haven't got a clue how to solve it since everyone else has Nvidia (will show a picture of said graphics card due to me not knowing the model of the thing due to me not being able to find in on their website and me not writing it down when I built the computer) ( think it might have just came with the B450 gaming plus max mother board) but it would be most helpful if anyone could help me figure out this issue, thank you and sorry for needing help in advance and again, Thank you for your help
  7. About 2 days ago I had this error pop randomly while playing, headset visuals went black 3 times but returned each time. Error continued to display but no problems occurred. Now it has started crashing regularly. This headset was bought in August. My PC is custom built with an asus rog strix z370-e gaming motherboard I have ensured that the USB ports I have tried, which is all of them, are 3.0 It is a Cosmos Elite Headset, and I am using all the original cables and pieces of hardware. I have also uploaded an error report with the trace number of 20201219185825 if that helps.
  8. So i got a HTC Vive Cosmos Elite on cyber monday, but it appears i dont have a USB 3.0 port on either of my 2 laptops. everything else is good, plugged in. is there a adapter or converter that could allow me to access my motherboard without using a USB 3.0? goal is to skip the USB 3.0 port since i dont got one. i might need a converter to try any VR unless i get a higher end desktop PC, which i could do but that's very high cost just for VR. the plug i need is marked L2 model 2Q2R500 INPUT:12VDC= 2.5A pc specs for the better laptop: MSI GS63VR-6RF stealth pro laptop windows 10 intel (R) HD graphics 530 intel (R) core (TM) i7 6700 HQ CPU @2.60 Ghz (8 cores) 64 bit Steam VR performance test says: your system is running well enough for recommended high quality VR! average quality: 7 (high) 0 frames below 90FPS customer support said: "To be honest with you, the USB 3.0 is pretty important to make the vive work, and we can not recommend a converter since it can affect the device performance. I have seen cases where there's no display at all. or just not a good resolution, tracking issues.. the USB you are missing is a USB 3.0" i can return this up till December 30th so i guess the question is: Is there a adapter or converter device that would allow me to use my VR headset without buying a desktop pc?
  9. Hello. I found a description of Cosmos Elite on "Improvements to VIVE Hand Tracking SDK for VR developers" in Developer Blog. Is the camera function already supported? If so, it would be helpful to know how to use it. (I use an early Vive set with a Cosmos Elite HMD.)
  10. so i keep getting this error pretty regularly, it usually happens the second i load into a game fully, but if i sit long enough in the steam home itll start doing it as well i just recently got my cosmos elite, probably about a week ago, i got a few hours of good gameplay in before i started getting these errors. i have currently tried reinstalling pretty much all of my drivers, including usb drivers. i've moved base stations around, i disconnected bluetooth, unplugged my link box several times, reinstalled steamVR and vive console, turned off power saving to my usb ports, tried both 2.0, 3.0 and 3.1 ports, and i have restarted my computer multiple times. anyone have any other advice on this error? i have sent several tickets in with customer service but nothing seems to be working and im about to throw this headset in the trash i am currently using: AMD ryzen 5 3600 NVIDIA rtx 2070s 8gb 16 gb ram msi b450 tamahawk mother board 650w power supply
  11. Hello. Because of my room environment, I mounted the VIVE BaseStations(2.0 / 4ea) upside-down. So, the LEDs of basestations face to the floor Now. After the STEAMVR Room Calibration, only two of basestations seem to be in place in VR. The others seem to be connected to STEAMVR, but they are not in place in VR. Do I have to make sure to mount the basestations upright?
  12. so we got an cosmos elite bundle, we got a face plate coming and the elite headset stand alone are we going to get a face plate bundle? Because that's a lot of individual tech early adopters to the cosmos series have to buy to improve their tracking experience particularly if you don't own a vive og. If the cosmos elite bundle is $1699(aud) and a cosmos without a face plate is about $750 (the elite headset $1099 minus the face plate $349) so $1699 - $750 = $949 worth of needed tech, purchasing theses separately from the store is over $1,148.96 + what ever the converter cable costs( face plate $349 + controller $199.99 + controller $199.99 + base station 199.99 + base station $199.99) so that an extra $150 or so we have to pay to be on par with an elite....(I'm in Australia so sorry but I'm doing everything aud but the point is the same) its better to sell my cosmos and buy a elite bundle plus a little cash because buy the looks of things i could buy the og cosmos controllers and face plate after and have it still end up cheaper (og cosmos controllers x2 is $358 + $750 for a plateless head set + pro link box $86.99 = $1194.99 - $1299 = $104 but its the same price as the other face plate at $349). So if you want to upgrade your tracking from og cosmos its gonna cost you $2447.96 all up including you original cosmos purchase or if you bought the elite for $1699 and wanted base station freeless for some weird reason it be $2406 and just to make an additional point buy an og vive estimate 900(they aint that much but what ever) + og cosmos controllers x2 $358 + elite headset only $1099 + cosmos face plate 349 = $2706 it is literally cheaper if u own a og cosmos to buy an og vive new and an elite face plate for about the same as buying all the the other tech then you still have the option to sell the brand new og vive headset for a profit and yes you can still find them lol you can buy the vive pro starter kit for $1299 or upgrade your cosmos og to elite for + $1148.96 thats fairly brutal hell you could buy the kit sell the head set buy the face plate profit damn was only gonna see if there was gonna be some bundle for us early cosmos adopters but I'm almost certain i just convinced myself to buy a vive or pro kit new or refurb then sell the head set and buy the faceplate ....
  13. I am about to buy an HTC vive cosmos elite and need it by Friday, is there any shipping and/or delivery delays i need to know about because the Microsoft store is my only other option and there are shipping delays there. I am getting 2 day shipping @jagibson
  14. I just received my express today. I try to play games without using the base station, but if I don't use the base station, I can't see any pictures.I know the Cosmos doesn't use base stations.What about Cosmos elite? Can I not use the base station?
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