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Found 12 results

  1. Hi, I'm having problems with my Base Station 2.0. My base station is blinking red and i have tried to "Recover from incomplete update," but it says there is no base stations that needs recovery. When i try to "configure base station channels" it seems like it can connect but when i hover over the eye icon it says observed in prior session.
  2. I've been putting off a firmware update for a while cause my vive worked without needing it, if it ain't broke don't fix it. But after a recent change of residency, I figured I would set it back up. The base stations weren't discovering each other so I decided I'd finally give that firmware update a go. But when I updated it, it wouldn't even power on. I looked through some guides and reset my device connections, I even consulted a guide on fixing it and it got it to power on, but now it just blinks green and doesn't track. I've looked up a lot of guides, but now I'm hesitant to use them in fe
  3. The LED on my Base Station 2.0 is blinking red and will not connect. I have only put about 48 hours of play on them and already something is broken... Is there anyway to fix this?
  4. I've updated my Vive base stations when I first got it, and it worked completely fine. Ever since that first update in August of last year, updates NEVER work. There's always a new problem, hardware failure blinking lights that gets fixed when I roll back to original updates, the base station completely not turning on, etc. The worst part is that whenever I roll back, the tracking is terrible, constant grey screening. I can't stand it anymore. Why is it that NEW firmware updates completely break the product? Shouldn't the product keep improving with updates? I didn't expect this company to be
  5. Hello, Both of my base stations have blinking RED LED's and, using Steam VR and to the best of my knowledge, they are both giving 10010 errors. I believe this error means that an IR sensor is not firing off correctly in both units. I have minor playability with the base station combo, but tracking will randomly be lost and my controllers or headset will move to the floor in-game and stay there until tracking is picked up again 2-20 seconds later. This all started happening back in February, two months out of my warranty, unfortunately. They have always been on a stand and both on a
  6. So a while back my base station randomly stopped working after an update. It had a blinking red light and steamvr showed a nondescript error code which I couldn't find any information on. Couldn't send it back to HTC as it was past the 90-day period. Fast forward a few months and I found a video stating that if you connected the base station to your computer and rolled back the firmware to factory default it could fix some of the errors and thats what i did. Successfully installed the old firmware in the base station and it no longer had a blinking red light and was no longer showin
  7. When I was setting up my base stations one of them is vibrating quite loudly compared to the other one. This is a known issue as I have seen the other forum posts regarding this. The problem is Vive expects me to pay for shipping to their repair center for a problem they caused. What kind of customer service is this where I pay over $1,000 for a device and not only did you send me a broken device but you expect me to help pay for you to fix your mistake. This is a really terrible way to treat your customers Vive. @Synthesis
  8. So I updated my base station after a while of not using it. The other one worked fine with no issue, but the first one refuses to turn on or even show a colored light. Does anyone know how to fix this? @VibrantNebula
  9. Hi everyone I am having problems with our VR Setup since we ordered the base stations 2.0. I know that our gear could be incompatible from this https://www.vive.com/us/support/vive-pro/category_howto/which-vive-hardware-are-compatible-with-base-stations.html But I don't know how to determine what hardware versions we have. I created a system report with one Controller and one Tracker connected: For our game we use 4 Trackers + 4 Dongles For the room setup a Vive Controller. Thanks for your help! Device 2 - LHR-FFE59F44 Controller Vive. Controller MV HTC Device Pat
  10. Hello, one of my basestation stopped working with Power Managment. Under 'Managed Base Stations' one of my stations has yellow triangle with exclamation point. SteamVR says "Connection failure. Click 'Refresh' to try again". Pressing that button didn't helps. Also tried restart PC, linkbox, SteamVR, basestation. @jagibson
  11. encountered the dreaded flashing red light on one of my base stations today. I am familiar with how the devices function, and have never moved, jostled, hit, etc the unit, understanding the results would likely be catastrophic. I was very careful when mounting them, they are mounted on a 10ft ceiling, and have not been touched since initial installation. Until this morning, I hadn't played VR in a few months due to life getting in the way, and was thrilled to have the chance to play this morning. My hopes were quickly dashed when Steam VR informed me one of the base stations likely had a hardw
  12. I am having this repetitive issue as of late with one of my base stations in particular where it keeps switching from the standard green light to blue and will flash back and forth eventually causing the other base station to have a purple light. I will then get a message stating that I have a base station error and then the light will go out for the specific base station then both. I haven’t touched or moved my base stations it all and it was working fine last week yet now all of a sudden they aren’t working properly. I have tried switching their locations, turning them off and on again, movi
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