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jackie brown

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Posts posted by jackie brown

  1. i wonder why htc doesnt aknowledge this issue,i play with this all day on my pimax 8kx,sometimes i do want to reorder the vive pro 2 with the wireless adapter,but then i go into the 8kx tool adjust the pixel collumn to make it as horrible like vive pro 2 was and then i dont want no vive pro 2 anymore,seeing how simple it is on pimax to make the lines go invisible from terrible "vive pro 2" mode is infuriating,why htc doesnt give this option to the users.

    @HackPerception htc please fix this talk with the engineers this is a simple software problem easily fixable 

  2. i returned it in july because of that atrocious vertical SDE with head movement,i got an 8kx that also had like 10% of what vp2 had so nowhere near as atrocious but even for that it has a feature called collumn correction that you press flick and you can allign it until any movement sde is gone completely,has something like that been done for vp2?i would like the repurchase for the wireless and have both but i cant with all that vertical sde with head movement if it still exists.

  3. its why i didnt even bothered to send my vp2 to repairs for the pixel inversion bullshit,i asked for a refund instantly,people on the forum sent it for repair before me and got it back with the "no issue found" statement,got an 8kx wich also had like 10% pixel inversion of what vive pro 2 had,and a technician from pimax sent me a tool in wich you can easily allign the pixels perfectly till there is no inversion,i could even replicate the vive pro 2 atrocious sde with head movement on my 8kx,identically and you can easily allign it back from that vive pro 2 quality,htc doesnt even care for such a simple solution,i will never purchase an htc product again,i keep coming back to this forum and still see its not fixed wich makes me so happy that i returned my vive pro 2 and didnt waste months without vr.

  4. 7 hours ago, Gildahl said:

    A couple days later and still good. And this is after having accidentally left the distribution box turned on overnight, and after turning off auto-brightness (the new brightness slider in SteamVR is a nice addition). Still no black lines.  So far so good.

     

    On 7/30/2021 at 11:37 PM, Gildahl said:

    It is entirely possible that I didn’t have it initially on my first unit either. But the fact that I didn’t “see” it until I read a post and went looking for it (at which point it became obvious) suggests that I may have just been initially blind to it like the old Charlie Brown cartoon where Linus suddenly notices his tongue and then can’t unfeel it. In a quick bit of research on “pixel inversion” in monitors, it does seem common for folks not to notice it–until they do and then can’t unnotice it. Kind of like in the old days when the default 60Hz refresh rate of CRT monitors started driving me crazy after someone “fixed” my monitor and I saw the difference. After that I couldn’t go near one of those flickering monitors without uping its refresh rate. Anyway, over the remainder of my 30 day return period I will be testing for this regularly after every change I make, so that if it returns, it should be easy to determine whether it just happens randomly or if there there is something more specific that causes it.

    nah,its definetly not "normal" because i tested with this tool pimax support gave me for the 8kx,if i go to the bottom ends of "flicks" thats how they call it i can literally get it to how my vive pro 2 was,exactly the same but horizontally due to how the 8kx panels are alligned,same exact thing only with movement,but if i adjust i eventually allign the pixels or whatever happens and the lines turn from black lines like a mosquito net to invisible and looks perfect movement or not the image is cristal clear feels like playing with fire lol i was sometimes afraid it will remain stuck on like "vive pro 2" mode :)))) but its not the case.

  5. im glad for you,keep in mind i didnt notice it on my vive pro 2 for 2 weeks,so maybe it started suddenly,because i would have definetly seen the inversion in those first 2 weeks if it was present,mine was so bad it felt like a vertical mosquito net only when moving so im 100% it started randomly or maybe the last update fixed it idk i returned mine.i hope it doesnt happen again for you,its a bitch to not have an option to simply adjust it,the fix is so simple it could be a slider in the software menu.

  6. 16 hours ago, jackie brown said:

    yeah its way more expensive,for those that dont see the pixel inversion vp2 is a great choice,and the only option for wireless,but no godrays like zero,no heat,the 150 fov and also the biggest reason that made me return the vp2 the dreaded pixel inversion being barely noticeable was well worth the extra 370 euros for me as i dont use wireless.

    little update:contactead pimax customer support just to see and in 2 hour Doman Chen from pimax gave me like a debug tool where i use te volume buttons to allign the "flick" probably thats pixel allingment and now it is gone even that 20% of vp2 pixel inversion,now its like 0.the fix is insanely simple buffles my mind why htc doesnt do something like this for their most discussed issue on this forum.

  7. 5 hours ago, Gildahl said:

    Well, I'm with you on the advantages of the 8KX, but keep in mind that the main complaint that every review seems to lead with on the VP2 is that it is outlandishly expensive ($200 more than a G2 kit, for example).  So given that a new 8KX is the full price of a VP2 ($800) more than a G2, it stands to reason that it must be better in every conceivable way.

    yeah its way more expensive,for those that dont see the pixel inversion vp2 is a great choice,and the only option for wireless,but no godrays like zero,no heat,the 150 fov and also the biggest reason that made me return the vp2 the dreaded pixel inversion being barely noticeable was well worth the extra 370 euros for me as i dont use wireless.

  8. got my 8kx,and all i can say is that it does indeed have it too but about 20% of what vp2 had,and the lines are invisible so easy to ignore unlike on vp2 where they turned black the difference is night and day and proly pimax can fix that too but i wont bother as it isnt distracting,also nice to use the panel at 100 without auto brightness bullshit,the colors actually pop the same there is no negative to the pimax maybe a little jitter but thats ok because it also has no glare at all and 150 fov,expensive but at least we get what we pay for,im 1000% it could have been easily reduced on vp2 too with a collumn correction like on index.

  9. On 7/21/2021 at 7:25 PM, Raging Beard said:

    Sorry, I think I was maybe the test Guinea Pig, and was asked not to share anything. The good news is, pixel inversion on the 8kx can be fixed and quite simply too, just put in a support ticket.

    yeah i ordered an 8kx and their customer support is fast and responds instantly to my questions about the hmd,mine didnt arrive yet but if i notice this pixel inversion issue i will contact them too,im pretty sure they just made you do what valve did with the index,some collumn corection that fixes this easily for the majority of people,their hmd displays are highly customizable too,like the colors,backlight,brightness even tracking code if you have an issue with tracking,unlike htc that doesnt even aknowledge this pixel inversion issue is present,its good to know that pimax is aware and willing to do something for their customers instead of ignoring,glad i returned my vive pro 2.

  10. 18 hours ago, cees said:

    Still nothing from htc,will there ever come a fix or can we throw our vive pro 2 in the garbage?

    return immediately and buy back if there will be a specific announcement fix,i returned mine and ordered an 8kx even if it has it if its not that noticeable i dont mind it,but to the degree it is on vive pro 2 is impossible to ignore and get used to,its so in your face its worse than normal sde in the original vive because you get used to that,but on pro 2 when you stay still you get a pristine picture and to always see it go away and turn into terrible vertical sde is so distracting its like antagonizing me with an amazing picture and take it away from me as soon as i move,trust me i tried to get over it but i just cant and you wouldnt either.

  11. i returned mine,fortunately i got it from amazon so it was a hassle free return,the way htc keeps ignoring this obvious common issue is crazy,how can you advertise a 5k screen and NO SCREEN DOOR EFFECT when with ever so slightly head movement it turns into the first vive sde wise,i ordered an 8kx instead i will return to confirm if that also has or doesnt have such issue,on my quest 2 this terrible behavior isnt present.

  12. 42 minutes ago, Franky2021 said:

    Yes, it is a hardware problem of every LCD, but HTC does not have it under control.

    I have had 2 HTC Vive Pro 2 headsets and 1 HTC Vive Focus 3. I can see this problem on all 3 headsets more or less.

    I have returned the other HTC Vive Pro 2 and the HTC Vive Focus 3, they are already refunded.

    I have only a problem with return and refunding the headset, which i directly bought from HTC.

    The HTC Vive Focus 3 has a big advantage over the VP2, you would not hear any static noise of the speakers, the fan is much to loud:-(

    yeah im pretty sure all vive pro 2 has it but only those with good eyesight can see it,if you bought 3 and all of them had it its definetly universal with this lcd panel,i didnt notice it for 2 weeks and then suddenly its very obvious,htc know this thats why they ignoring us,luckily i bought from amazon and i can return it for an entire month wich is good from amazon and i dont have to deal with htc refund support,do you have the pimax 8kx im thinking getting that one even if it has it it might not be as noticeable as vive pro 2

  13. 4 hours ago, dburne said:

    I think I can safely say every headset does not have that issue.

    I have had mine since June 11th and have many hours in with it - I use it pretty much daily mostly in flight sims. So far so good on my end, but I do keep fingers crossed. I did do a play through with Half Life Alyx and Medal of Honor Above and Beyond with it as well.

    I hope for you that are having the issue HTC does right by you and gets your units replaced. 

    I would note I can not say on the audio buzz as I do not use the VP2 audio. I prefer earbuds through my Creative sound. But visually I am not having any issue so far.

    focus on something mostly at a distance and sligthly move your head,do you see some vertical screen door effect the image looks pixelated for a split second?alot of people might not notice it,i didnt for 2 weeks or my vp2 got faulty after 2 weeks idk.

  14. 1 minute ago, cees said:

    I have the pimax 8kx also,it does have it  but horizontal but its very very very hard to see almost none..

    The vive pro 2 when i just got it doesnt had it otherwise i would have send it right back... But now when you move your head its way too much... almost low resolution.. It looks like a first gen headset with this problem!

    same when i got my vp2 for 2 weeks it didnt had it at all and now looks so pixelated only with movement,i opened a ticked and they proly want me to send it for repair but they will 99% send it back with the "its fine" code,did you send your vp2 to technical support?are your cables twisted?my cable is a little twisted.

  15. On 7/12/2021 at 2:51 PM, GAMEDRIXXXXXXXXXXXXXXXXXXX said:

    I contacted HTC for the vertical lines issue (I've sent pictures) they said that this isn't supposed to happen and I need to return it immediately and that's what I did.

    But seeing feedback from people returning their headset on this forum for the exact same issue and getting back their headset with a label : no faulty hardware /issues found is really frustrating. 

    I just hope it's gonna be a different story for me but still... how is this even possible ?

    -I see that this very mentioned issue is being ignored on the main vive forum. 

    But having people to say that they don't get a replacement only a refund or just refuse to do anything or telling anything about this issue is just really weird to me.

    No words on a potential fix ? Why ?

    No words if it's a hardware issue ? Why ?

    No words if every headsets has this issue ? Why ?

    I thought HTC were passionate people and they do amazing stuff but I don't understand why this issue is being ignored so hard and so confusingly. 

    I like the device and I want a this to be with no screen door effect as mentioned... atleast tease us with an update telling that you're working on a fix but still nothing.

    I still don't know if I'm gonna get a replacement or not (audio buzz issue + faint vertical lines)

    I know the pressure that you guys can get, but atleast something we can get some hopes on.

    Cheers.

    any update?you got your headset back?

  16. On 7/12/2021 at 2:25 PM, Raging Beard said:

    Well VP2 is going back for refund, label and all printed and ready to go, and I will not be buying a new one. Instead I have an 8Kx on order 🙂 If that has vertical lines when moving too, well, there will be swearing and crying in varying degrees.

    See you all in 3 years for the Vive Pro 3.

    please let us know if the 8kx has it or doesnt so i can start saving up money :)),from what im seeing on forums most lcd hmds have people complaining about this particular issue im not sure if its just the way it should be or idk.

  17. 3 hours ago, C.T. said:

     If you do have concerns on your devices, please contact customer care to open up a support ticket for your options. 

    there is no support in europe,you send it to htc romania that is a third party bullshit they do everything to avoid replacement of the product no matter the issue,all you get is 2 3 weeks lost and your hmd will come back with the same issue,

  18. 2 hours ago, Raging Beard said:

    VIVE's lack of communication on their own and rather quiet forum is just weird as best, and at worst shows utter contempt for their customers by just ignoring us. We know they post here, they know we know, it's ridiculous.

    I have been a VIVE fan since day one, owning the original, 2 Pros; and wireless kit. I was looking forward to the Pro 2. Sadly it's just unusable as it is with the lines.

    Yep,too bad valve doesnt have a 5k display hmd yet,they had this problem on index and fixed it in a week with a simple column correction,they answered instantly and started working on a fix as soon as people started to discuss it,this "support" forum is mostly this pixel inversion issue being discussed yet HTC keeps ignoring it,i will return my vp2 as soon as my return window closes,for 1300 euros to have this ridiculous problem is inadmissible,my 300$ quest 2 doesnt have it,if it bothers me soo much in porn and half life alyx imagine graphic designers and companies having to deal with this column inversion,sucks because the colors,fov and resolution were amazing till i got this issue,99% from the hmd firmware update.

  19. 8 hours ago, John2910 said:

    Yes more an more people have this problem,but no response here from htc what so ever...

    i think people havent noticed yet,because for everyone here it kinda started after that update on 15 june,but i had my vive pro 2 a week after that and hadnt noticed it until a few days ago but 100% i couldnt have missed it because its so obvious and i even tried to look for sde when i got my vp2 and i couldnt see any,i would have definetly noticed this,maybe its lcd panel degradation or something idk.

  20. could also steamvr update be causing it tho?ive read index users posts and people complained with some updates about this pixel inversion problem,but was fixed with other updates,what a strange issue,vive pro 2 was perfect because i didnt mind the glare and the fov,resolution and tracking is perfect what a shame with this issue that seems fixable with a slider like on index,hope htc will fix it,and stop ignoring the most common issue i see discussed on their own forum,i will keep using it till the return window closes and if we get no response im gonna return too.

  21. 7 hours ago, GAMEDRIX said:

     

    I'm returning the headset this morning, I'll be the only one who will know for sure if it was a hardware issue or not. I have perfect vision so this kind of artifact are really noticeable to me. Just stay tuned to the topic.

    (Returning wil cost me money because I live on an island(french department) and need to send it back to France) 😕

    If I'm getting a replacement and still having the same issue I'll make a video about it, If it doesn't I would still make a video about it. In both cases it sucks.

    I'll keep you guys in touch.

    yeah let us know,i dont want to return because what else i can get?i love the fov i loved the colors and the resolution was perfect for about 2 weeks,idk why it started doing this column inversion with movement,i have 1 month window to return hope you get it soon.

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