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So you also got this problem?Yea they dont reply quick with what it could be(hardware defect,or firmware) I have a feeling it started after the new firmware..I am on the fence returning the vive pro 2

i think we have a hardware issue

I like this too know as well,is it a hardware defect?It destroys the picture quality

i have a feeling they dont care,i did a support request true vive console.. But still nothing from their side.

Hello there,is there a way to go back to the old firmware?It wasnt there before.. More and more people see now those scanlines or pixelgrid when moving your head..Or is it a harware fault? It looks like this: https://imgur.com/Q329F0j

I have this too,and more and more people.. its very distracting.. And the image of the vive pro 2 looks because off that much lower in resolution.. I hope they can fix this

Mine is going back also,it looks almost like my old valve index now..

More and more people have this now..

Nobody else has this?

But is there a way to go back to the old firmware?So i can test it if that causes the troubles

I put the steam sometimes on 80% or 100%.But it looks always the same..it looks like somekind off pixel grid.. The guy on reddit has the same problem.. When your head is still you dont see it..

Hello there, Please give us an option to turn off the automatic brightness in the vive pro 2,and also to turn off the Display Stream Compression (DSC)And let us chose our own resolution! The picture can be sharper i know that for sure..

Okay an the positive site now,today after again some emails they found it and its fixed now..Thx for that! Only i think i am gonne cancel my preorder anyway now,the reviews are too bad..

i did that,but i get the same old story everytime. This is what they say everytime: Regarding your inquiry, we are still waiting for updates and we have also raised a reminder to our escalation team so once they reply back to us, we will send it to you immediately. But they got prove from my bank account etc that its payed etc.. Its almost two weeks and i still dont got my money back,also the preorder is almost ended so i dont be in time again to preorder it again if my money isnt back on my account..

So i its more then a week ago and i have contacted support many times..But my money is still not back on my account.. I cant preorder the vive pro 2 again before i got my money back(and then hope its gonne go right) I dont hope more people get this problem with their ideal payment..because the preorder is almost ending!

The payment was done with ideal,my bank says there is nothing wrong with my payment.. There is something wrong at your site..And it looks like the old payment process issues..

I did preorder the vive pro 2 and used the discount code..A couple off hours later i got a email that my order is cancled. I didnt cancel it,and when i look at my bank account you see that it is paid with ideal. I also called the bank they said there is nothing wrong with my payment. So now my money is gone and the preorder is cancled.. I have read on the internet you had these problems a couple off years ago too with the vive preorder..(https://www.roadtovr.com/htc-vive-orders-being-cancelled-due-to-payment-procesing-issues/) Please fix this!

I did preorder the vive pro 2 and used the discount code..A couple off hours later i got a email that my order is cancled. I didnt cancel it,and when i look at my bank account you see that it is paid with ideal. I also called the bank they said there is nothing wrong with my payment. So now my money is gone and the preorder is cancled.. I have read on the internet you had these problems a couple off years ago too with the vive preorder..(https://www.roadtovr.com/htc-vive-orders-being-cancelled-due-to-payment-procesing-issues/) Please fix this!