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truehand

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  1. Thank you for all your help with my issue, C.T. The modified files you sent have solved the problem! Everything is working as intended.
  2. Thank you @C.T. ViveSoftwareInstall-log-20201231-123811.txt ViveLauncher_20201231_123344_15528.txt
  3. Yeah, it may come to that. I've been trying to avoid doing that, but it looks like it might be unavoidable. Thanks.
  4. Thank you for taking the time to respond to my post, Cusa. I don't have any AMD components in my computer. I've got Intel Core-i7 with a gtx 1060 graphics card. I'll take a look at device management / usb issues not recognizing the headset. That's a good lead. Thanks again.
  5. Thank you for the prompt response. I have done as instructed, though my computer would not let me delete the entire C:/Users/<USER>/AppData/Local/Temp folder as it was "in use" I went in a deleted three folders with Vive as their prefix. I restarted and ran the installer. It went through "Checking Version" then "Downloading", then "Preparing" - when the progress bar reached the end during Preparing the app simply disappeared/closed/crashed. I did a Cortana search and the only thing it found was the ViveSetup.exe installer file in my Downloads folder. My antivirus is only the built-in Windows Defender. I have no third-party AV. Vive Console is definitely not installed or running. There's nothing from Vive under the Services tab either.
  6. When running ViveSetup the app crashes every time during the "Preparing" phase of installation. SteamVR "sees" the headset and displays on the computer monitor what I should be seeing through the headset, but the headset remains in sleep mode (red light) and the display remains black. I've tried running it in Admin mode, restarting the comp and running it, moving which USB and DP slots the headset is plugged into. Nothing has worked. I just need to get the drivers installed but can't do that.
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