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Steven Perumean

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  1. Do NOT do this: "1. Unplug the base station. 2. Connect the micro-USB cable for your Vive controllers into the station and into the PC. 3. On the back of the base station is a small pinhole with a little button, use a paperclip to press it in, hold it in, and plug in the power cable. Wait for about 10-15 seconds. 4. The base station should start flashing white or blue. 5. Scan for the base station in SteamVR and apply the update. 6. If that doesn't work and your PC recognizes it as a drive named "CRP_DISABLED", make a copy of the firmware.bin that is on there and paste this one in there: https://myou.cat/tmp/firmware.bin 7. Unplug the USB and power cable and wait one minute. 8. Plug in the power cable again and it should start booting up, then apply the update through SteamVR." This tanked my camera and now it wont turn on. I see the yellow light people are referring to in other threads. Please take down these threads that validate these steps. 199 for a camera is not cheap, and now you want me to pay for a replacement even though I have warranty. I bought the Vive Pro and love it, but I wish you would be more helpful. I am extremely upset that a repair costs 140.
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