lam0218
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Posts posted by lam0218
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12 hours ago, cusa123 said:
If you don't like it, you can return it depending on where you buy it. The next thing is, you already have a quest if you are not interested in htc because you enter the forum you have reviews of the device and the possibility of refund is you. Here we are to help and make the best of it.
I bought in a country which doesn't have return policy. All the sales is finalised and you can't return a product even you don't want it or not suitable for you. I
In my country, for example: even Apple Store has no return policy.
https://www.apple.com/hk/en/legal/sales-support/sales-policies/retail-hk-en.html
If i live in USA or any countries which has consumer right, i would have been returned it already.....
And also I bought year ago.
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I just bought oculus quest 2 and finally can play VR game using two hands which is absolutely fundamental, ex. holding gun, etc.
And my dusty HTC faulty cosmos (which marketing it as below which cheat us well and bought it at launch date)
*Refined inside-out tracking.
*Six camera sensors and the latest software optimisations enhance inside-out tracking accuracy. Supports a wide field of view (FOV) and six-degree-of-freedom (6DoF) for greater freedom of movement.
* And it price at USD 699 😁 more expensive than a PS5 and work like shit....
HTC, you have cheat me well and I will never buy any HTC product in my life anymore, absolutely !
Terrible No.1 company which deny their faulty designed Cosmos and never has roadmap to fix the issue (of coz we know it is a design faulty), then do a recall worldwide.
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On 12/9/2020 at 3:24 AM, Randonlag said:
i do wish they would give us an update on this patch
Yup. Since July and now it is already December. 😏
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On 12/9/2020 at 1:36 AM, Espi81 said:
Maybe you can then stop spamming useless post here. ??
Nobody care if you are butthurt
Very appreciated that you make a new account for it. 😀
As an end user for this Cosmos, I have the right to complain or speak out.
If you don't want to listen or see, just quit it. 😃😃
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HTC is the deadly brand in my list. In my life, I won't buy any HTC products anymore. They will eventually out of the VR market because they made faulty Cosmos and not admit they did.
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In fact, I really feel sorry about all the stuff here. They can't answer or response to their faulty product (which everyone know it need to issue worldwide recall from the beginning) and they need to ignore all those comment. It is really a hard time for their daily job. See them again and again but can't give comment....
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On 12/6/2020 at 9:32 PM, cusa123 said:
This is deader. I don't think we have any more information, I think this is over.
it is deadly game over.
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I totally give up this product and HTC. Terrible company ever....
I always said This product is faulty and they should issue worldwide recall on it but they never do it....ask customer to buy faceplate and external sensor is really bad excuse of ignoring the real faulty issue of its product. Totally guilty and shame on what they did. Be a man, HTC, admit it and worldwide recall.
Main reason: it is not iphone, if it is iphone, many lawsuit on the way. VR gaming is still a very tiny potion of the market....
Tracking is a critical feature in all VR headset. Think about if you bought a iphone/android phone but touch screen randomly stop working ? You should able to replace it for free, right ?
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On 10/10/2020 at 12:52 PM, deniedbyalstate said:
Update is better but that doesn't say much, especially compared to other VR headsets like valve index or Rift S. It's a good direction but consumers definitely don't deserver this type of treatment. Tracking is still terrible with 2 handed rifles for games like Pavlov. Third party rifle stock companies won't even make a rifle stock for the Cosmos bc the tracking is so bad.
It is really terrible for a company that can be totally silent and WITHOUT A ROADMAP for FIXING the issue....
It is simply like you bought a new iPhone and then the touchscreen feature never work correctly. You surely deserve a refund to all kind of such case or simply follow what Apple did - Free repair/replacement program for any end user which bought your product.
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On 10/10/2020 at 12:52 PM, deniedbyalstate said:
Update is better but that doesn't say much, especially compared to other VR headsets like valve index or Rift S. It's a good direction but consumers definitely don't deserver this type of treatment. Tracking is still terrible with 2 handed rifles for games like Pavlov. Third party rifle stock companies won't even make a rifle stock for the Cosmos bc the tracking is so bad.
With PS5, XSX, new big game coming, no one will remember the Cosmos....and eventually it is out of market and they don't need to do worldwide recall. And No one will care or blame them and forget them in history.
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Quest 2 has better resolution than the faulty Cosmos standard model. Also, the focus len is always out of focus in my Cosmos. In my previous VR headset - rift s, everything just work.
Would like to see how well Quest 2 connect to PC in Half Alyx using the link cable.
Facebook has discontinued Rift s and now focus on Quest 2.
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You haven't tried one most important step. Erase your whole PC and clean install again with the latest driver and make sure you updated to latest Window 10 build. Never use the one come with the disc. Go to the website to install latest motherboard package/driver and nvidia driver, etc.
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21 hours ago, davide445 said:
Out of curiosity, what are these headset?
I'm supposed to know all the major and minor brands for my work, and didn't remember any cheaper more "powerful" one in the same category...so curios to know if I miss something.
Powerful you mean in term of resolution or frequency rate?
The Oculus rift s and the quest 2, all working much much much better in tracking and also come with a much better controller. The one come with Cosmos is bulky and not a good design....
You really need to try the tracking in rift s, it is very perfect. And the new quest 2 should be on par or better. And the one in Cosmos is a disaster, it is because of its faulty design that could never be able to fix it.
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On 10/1/2020 at 1:02 AM, Santiago5uk said:
There should absolutely be an upgrade path available to original Cosmos owners. I first dipped into VR last year after trying the Oculus Rift. I was immediately hooked and wanted to invest more money in a better system. The Cosmos was just around the corner and on paper, it ticked all of the boxes. What a woeful mistake that was!
The games support in the beginning was non-existent, I had Skyrim VR, No Mans Sky and Fallout VR, all worked flawlessly on the Rift. There was no controller support for the Cosmos so I had to try to get it working, spent hours in forums trying fixes. Eventually, three weeks later, the games were somewhat playable.
Then followed the terrible tracking issues which everyone is aware of. Then not 4 months later, HTC announce the Elite. Had I known that was coming, I would have waited. There is no financially suitable upgrade path, buying all the upgrades as separates (Wands/Knuckles, 2 x base stations and the faceplate come to nearly £550. Only £150 less than what I paid for the Cosmos in the first place.
How is this any way to treat your consumers? And as first time HTC buyer? Pff, I will never buy another HTC product again if you do not do something about this.
All I want is a reasonable upgrade offered to original Cosmos owners, say the faceplate, wands and basestations for £250. Otherwise, I'm just going to invest in an Index or HP and sell this piece of shit on eBay.No use at all. They are always completely silent for all the times. All of us is just complaining to the air and no one will really listen or do any action.
I have said many many times : only two options : 1. worldwide recall for this faulty product 2. Compensation for free upgrade to Elite which fix the terrifying tracking issue (no reason why we need to pay for the fix)
buying this faulty product is the most regrettable decision in my life. I would rather spend the money on PS5 with mark-up price or just do donation.
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all modern Nvidia RTX has DP port, and all motherboard has usb 3.
It is really strange that your new PC doesn't have DP port.
I personally won't buy any product again from HTC but this time it is really nothing related to HTC. You should complain to the shop which doesn't have enough knowledge and push you to buy 3000USD of machine.
I guess it is a gaming laptop....
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will try on my Cosmos soon.
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On 8/28/2020 at 7:26 AM, Fresh_Zin said:
I'm impressed that @C.T.never speaks about this, always with updates that don't change anything about the main VR problem (tracking)
HTC of all the companies I have ever bought a product from, you are the worst, not only for launching a defective product, but for not admitting the shit they designed.
Congratulations, if you want to be the worst VR company, you win 🙂
It will complete 2 months without an update, and I am sure that when the update is released, nothing will change in the tracking, A totally incompetent company, where your product will make 1 year of launch and still has not managed to solve the problem.
It's been a long time since I posted on the forum because I was waiting for a new update to see if there would be any improvement, but as the update didn't arrive, I'm here to express not only my indignation but that of all the consumers of this shitty product.
Have a hint of professionalism, put the whole team to fix this shit or make a note of clarification explaining that this garbage dont have fix and make a worldwide recall.
1 year of product, 2 months without beta update ... thx for nothing _l_
with love: angry customer ❤️
This product is game over. I personally think they are too late to have any solution at this moment. If they are responsible, they should recall it just few months after the release. But now, it is really too late and they could run bankrupt if they do recall now.
So if I am HTC, I will not do anything, be silence and eventually everyone will forget their pain. Once PS5, XBX come out, gamer will focus and put time on their new console and throw this HTC in the dust. After few years, no one will care their old Cosmos.
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On 8/28/2020 at 6:32 PM, CrakeJ said:
Couldn't agree more. I've started official complaint and am at point where I will publish their foolish email to me here and on social media.
I have suggested that since the Elite is $200 more than Cosmos, if they won't give us the upgrade kit FREE (which they should) they could at least offer it to us for $200 - instead of paying the rip off prices they want. I'd be relatively happy then. Why should I have to go to trouble of getting my money back and then buying an Elite? I'm not even sure I want to do that now seeing as they won't look after us.
Do you want to go out of business HTC?
HTC has been completely silence since launching this faulty Cosmos. We all know it is faulty design but they never never give us any roadmap or official statement. They just grabbed the money and left us all behind.
I also feel very surprised this product is still on their website.
Lastly, I really don't surprise they will leave the consumer market eventually.
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Sometimes, it is because your Window is not fully updated to latest build and you must need to have all correct driver for your hardware, especially usb driver. Don't use the driver come with the disc, visit the official website to download all latest driver.
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It is game over. Don't expect any update that can magically fix the tracking.
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1 hour ago, hamez88 said:
Finally gotten around to try this version, but i have noticed that the pass thru camera is no longer working. It doesnt activate when you press the vive button twice, the button on the headset or walking outside the boundry, i have made sure all the settings are on but no luck.
Revert back to previous build.
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it is an expected outcome. Don't be surprised because it is designed to be normal 😪
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On 8/21/2020 at 7:54 AM, CrakeJ said:
When were these tests done?
I've found things have got MUCH better in recent months. There have been MANY updates. Admittedly I've not used other systems yet (I will be, very soon!) but have definitely found things getting better, including when tracking is lost, corrections are often made now - for ex in B Saber, i'll SEE that tracking is freaking and my saber missing the block, but I don't lose the point - something which never happened when I first used Cosmos.
Should these be recent tests then they are VERY disappointing and will most likely see me ask for my money back. Like others are saying, why can oculus get inside out tracking working and HTC cannot - a year after the product has been released. Why has no other option, like an additional camera on the PC, been offered?
HTC - what happened when you were testing these devices before release? What are you going to do? Very few of us will pay more than we paid already to upgrade to the Elite with outside-in tracking.
Soon I will look into reporting this product to my local government consumer protection office if something doesn't give.
As I always said, VR is a small segment of gaming industry and HTC Cosmos is a little portion of all VR headset and the user base is small.
If it is Apple iPhone, guess what ? There will have lawsuit and we got recall program and get back our money.
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haha. The result is expected. Totally misleading marketing practise of HTC and cheat customer in the first hand.
I owned my rift s and sold it to buy Cosmos just to have better resolution. Guess what ? It is faulty product and It is my most stupid decision so far.
Audio Trip unplayable due to tracking
in VIVE Console Software
Posted · Edited by lam0218
It is not surprise at all. It is working like that in launch and in 2021 it is still nowhere near a completed or finalised product.
Basically, the tracking is faulty and it can't be fixed. Bought my quest 2 last week and I finally can play with both hands overlapping each other, feel refreshing
You can google in the internet, Cosmos headset has rated as the worst tracking ever.