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  1. It is not surprise at all. It is working like that in launch and in 2021 it is still nowhere near a completed or finalised product. Basically, the tracking is faulty and it can't be fixed. Bought my quest 2 last week and I finally can play with both hands overlapping each other, feel refreshing You can google in the internet, Cosmos headset has rated as the worst tracking ever.
  2. I bought in a country which doesn't have return policy. All the sales is finalised and you can't return a product even you don't want it or not suitable for you. I In my country, for example: even Apple Store has no return policy. https://www.apple.com/hk/en/legal/sales-support/sales-policies/retail-hk-en.html If i live in USA or any countries which has consumer right, i would have been returned it already..... And also I bought year ago.
  3. I just bought oculus quest 2 and finally can play VR game using two hands which is absolutely fundamental, ex. holding gun, etc. And my dusty HTC faulty cosmos (which marketing it as below which cheat us well and bought it at launch date) *Refined inside-out tracking. *Six camera sensors and the latest software optimisations enhance inside-out tracking accuracy. Supports a wide field of view (FOV) and six-degree-of-freedom (6DoF) for greater freedom of movement. * And it price at USD 699 😁 more expensive than a PS5 and work like shit.... HTC, you have cheat me well and I will never buy any HTC product in my life anymore, absolutely ! Terrible No.1 company which deny their faulty designed Cosmos and never has roadmap to fix the issue (of coz we know it is a design faulty), then do a recall worldwide.
  4. Yup. Since July and now it is already December. 😏
  5. Very appreciated that you make a new account for it. 😀 As an end user for this Cosmos, I have the right to complain or speak out. If you don't want to listen or see, just quit it. 😃😃
  6. HTC is the deadly brand in my list. In my life, I won't buy any HTC products anymore. They will eventually out of the VR market because they made faulty Cosmos and not admit they did.
  7. In fact, I really feel sorry about all the stuff here. They can't answer or response to their faulty product (which everyone know it need to issue worldwide recall from the beginning) and they need to ignore all those comment. It is really a hard time for their daily job. See them again and again but can't give comment....
  8. I totally give up this product and HTC. Terrible company ever.... I always said This product is faulty and they should issue worldwide recall on it but they never do it....ask customer to buy faceplate and external sensor is really bad excuse of ignoring the real faulty issue of its product. Totally guilty and shame on what they did. Be a man, HTC, admit it and worldwide recall. Main reason: it is not iphone, if it is iphone, many lawsuit on the way. VR gaming is still a very tiny potion of the market.... Tracking is a critical feature in all VR headset. Think about if you bought a iphone/android phone but touch screen randomly stop working ? You should able to replace it for free, right ?
  9. It is really terrible for a company that can be totally silent and WITHOUT A ROADMAP for FIXING the issue.... It is simply like you bought a new iPhone and then the touchscreen feature never work correctly. You surely deserve a refund to all kind of such case or simply follow what Apple did - Free repair/replacement program for any end user which bought your product.
  10. With PS5, XSX, new big game coming, no one will remember the Cosmos....and eventually it is out of market and they don't need to do worldwide recall. And No one will care or blame them and forget them in history.
  11. Quest 2 has better resolution than the faulty Cosmos standard model. Also, the focus len is always out of focus in my Cosmos. In my previous VR headset - rift s, everything just work. Would like to see how well Quest 2 connect to PC in Half Alyx using the link cable. Facebook has discontinued Rift s and now focus on Quest 2.
  12. You haven't tried one most important step. Erase your whole PC and clean install again with the latest driver and make sure you updated to latest Window 10 build. Never use the one come with the disc. Go to the website to install latest motherboard package/driver and nvidia driver, etc.
  13. The Oculus rift s and the quest 2, all working much much much better in tracking and also come with a much better controller. The one come with Cosmos is bulky and not a good design.... You really need to try the tracking in rift s, it is very perfect. And the new quest 2 should be on par or better. And the one in Cosmos is a disaster, it is because of its faulty design that could never be able to fix it.
  14. No use at all. They are always completely silent for all the times. All of us is just complaining to the air and no one will really listen or do any action. I have said many many times : only two options : 1. worldwide recall for this faulty product 2. Compensation for free upgrade to Elite which fix the terrifying tracking issue (no reason why we need to pay for the fix) buying this faulty product is the most regrettable decision in my life. I would rather spend the money on PS5 with mark-up price or just do donation.
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