Just received my Vive pro yesterday and the setup was flawless and without problems.
The controllers and the HMD was updated by STEAM VR to their latest firmware - so all looked fine.
But while playing around with the Chaperone, i noticed that my Dual Front Cameras are not working
or at least can not be enabled. I always get a "Camera Communication Error" in STEAM VR when testing the CAM
So here is the setup and description for everything. All the info is also provided with the attached screenshots.
I am using Win10 64 BIT ( win10_1909_build_18363.535) and STEAM VR Version 1.9.16
Windows Device Manager shows the Vive Pro Multimedia Camera (Driver Version 10.0.18362.1 dated 21.06.2006)
and the device has the VID/PID 0BB4&PID_030E and it is connected to a USB 3 SuperSpeed Port. I also disabled
the power management for this port (as instructed in the VIVE online documentation)
The Windows USB Drivers for the SS USB Hubs are up-to-date (Version 10.0.18362.1 dated 18.03.2019)
Also attached is the LOG File from the STEAM VR Developer module.
I also checked the Windows 10 Privacy Settings for Cameras (everything enabled but no special entry for Vive or Steam can be found there)
but to make sure, i tested if the cam is visible/available to other windows applications. And yes, the cam gets detected as a device in e.g.
Corel Video Studio but i could not capture something - but that could be normal/OK.
So, what can be done or are there any tools or progs where i can test/see if the cam is just "dead" or if that is only a Software issue, or any things
i could try in addition?
Best regards and TY for all help - much appreciated.