@all user's
I been in IT for most of my employment what I have done in the past when someone tells me a clean windows install will solve the problem. First I don't believe them second is if I have to do it. I always image my system disk before doing any clean installs reinstalling programs could take hours. So before you wipe your system disk for a fresh window install to try something always image it.
Below is a link for free imaging software this is a must for every user.
https://www.ubackup.com/