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Fink

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  1. Hi All. I seems to have another yet error 200 HMD not found. This is about the fourth cable, HMD works fine with wireless adapter but not the link Box and yeah the link box light is green. I'm always so careful because this has happened so may times before but the design on the cable is really poor. I have another HMD a Samsung from before this one (4 years ago) and the cable has never broken probably because the outer casing is hard plastic instead of the Soft one on the Cosmos. In any case I contacted support who said sorry mate your out of warranty after three years so cough up another $120 bucks for yet another cable. I asked if he would take all my other cables as a trade in but he said no and I can understand why, they are of poor design and break easily lol. In any case I think I'm done spending more more money on a bad design even if it is only $120 this as I have said is the 4th one. Vive may have lost a customer who has spent thousands on their devices and Viveport but at least they have saved themselves $120 (I'm sure they make them for a quarter of that price) and going forward you can't fault a company for making such forward looking support policy decisions after all customers are a dime a dozen. I don't think I will be investing more money on the new devices if Vive put the cost of poorly designed components on their customers and do not admit their fault it doesn't inspire confidence going forward on any newer products for sure time to try something else. BTW thanks CT for you assistance over the years and good luck. Cheers Fink. Iith
  2. Hi all. Can anyone recommend a good long lasting third party battery for the Wireless adapter? I know that the Anker battery has previously been mentioned but when I search on Amazon I only get 20 watt results but no 21 watt batteries. If you know of one can you please mention the model or part number I've have the recommended HTC or Lucent Trans bought off this website but it only goes for about a hour before it starts having issues which isn't long enough of course. Any help would be appreciated my headset cable has broken yet again (always happens around Xmas for some reason and I mostly play sitting down) and this will be the third or is it the fourth one and in Aus they cost $120 a piece an it is now getting too expensive to keep replacing them. Cheers! Fink.
  3. Have you tried temporarily setting up in a different room to see if it occurs elsewhere? If it doesn't then the lighthouses might be getting reflections or obstructions from some object(s) in the room e.g. mirrors, reflective windows and blinds, ceiling fans are a bad one or even chairs. Fink.
  4. Sounds like your cable may be broken or not connected properly. Can you try it with a wireless adaptor if you have one or another cable if you know someone else with a Vive Cosmos HMD? Fink
  5. Hi Mate. I'm using a Elite configuration with Index controllers as well and Win11. I wanted to see how things would run on Win11 (I have other machines running Win10) and apart from this it's pretty good so far so hopefully it will get resolved in short order. I'm just wondering what games you are playing that have the issue for example I get the issue on Fallout 4Vr and Skyrim VR but not Vtol VR or Space Engine I haven't had time to play much lately so that's all I've tried so far. Cheers Fink!
  6. Hi @C.T. Sorry about the delay had a cable issue all sorted now. Did as you suggested and now everything is working fine. Thanks for your help. Cheers! Fink
  7. Hi @C.T. thanks for having a look. I just tried it and still no zoom function. I'm just using the basic Cosmos faceplate and controllers to test. I made sure the controller bindings were on the Vive default settings. I have to use the wireless setup because I seem to have a cable issue and I'm waiting on a replacement but I'm sure that isn't relevant to this function. Cheers! Fink.
  8. Hi again. My beta install wants to update again after it has already updated to the latest version. Is that a file permissions thing or maybe a registry issue? I don't dare update again as the last time I was out of action on both public and beta branches for a week. It's not a bit issue but suggestions? Thanks Fink.
  9. Hi there I had a few anomalies e.g. headset not detected and some bizarre visuals during and after install. I think it just needed to complete one process before the other would finish properly in any case I waited and updated Viveport and then Steam VR to the latest releases and restarted. So now it all seems to have settled down and I can load most stuff but I still get a crash if I shake my head, it just drops me out and says it can't detect the headset. Checked the cable which is in firmly and if you just restart without doing anything it loads again just fine but still prone to crashing if I do the same head shake. I noticed something similar for a while if I shook my head from side to side (or just rapid movement the IPD adjustment activates by itself (which seems over sensitive)maybe a faulty switch but I have seen posts saying moving your head from side to side can cause issues so not sure if it is software or hardware didn't happen often. I was using the base Cosmos setup I'll try the Elite setup which I get some time later in the day (work interferes with everything) and see how it goes. Cheers! Fink.
  10. Hi C.T. While you're at it could you please fix the zoom function for the Desktop browser in the Lens? It stopped working and is a bit on the large side and too close for comfort @-@ Thanks, Fink
  11. Hi. I just had a similar problem the system has been working well since day one and then suddenly I got the "headset not detected" error, red light on the HMD etc. It hung for a while so I powered it off and on restart I told me that there was a failed firmware update (I didn't do or accept any) it must have tried to do a update of some sort in the background but I was on the beta and there is no new update? I tried everything I could for a week including reinstalling everything and reverting to a earlier Windows restore point before the issue all of which didn't do anything and then them dammed thing just started working one morning when I booted it up to get some info for @C.T. who kindly offered to look into the issue. At this stage I was back on the Public version of the software. When I loaded the Beta software it still works perfectly but asks me to to load a new update every time I turn load the console but of course there is no new update so I just say no and it continues on. We'll see what happens when there is actually a new version of the software if I can access it or not but it works for now using the basic Cosmos, the Elite faceplate and also Wireless. I honestly don't know what caused it but one clue was when ran the setup it couldn't detect my USB 3.X ports and I have 4 on this machine it said to work correctly I had to connect to USB 3.X and it also couldn't detect the video port at all. The device manager showed that they were all working. Speculation is useless without data but it does indicate why the software couldn't find the HMD just not why it couldn't detect the ports, maybe a Windows or Steam update or a corrupt registry entry who knows. All I can say is that I'm glad it wasn't a cable or other hardware error which I was starting to think it was so all I can say it keep trying and it might untangle itself. Regards Fink.
  12. Hi C.T. I submitted this on Saturday (Sydney time) but I have since reinstalled the software to try (unsuccessfully) resolve the issue I don't know if that is relevant. Trace No: 20210320064800 Fink,.
  13. Unfortunately I only have a laptop without a display port maybe I could buy a adaptor to check. No the light doesn't go out at the time of the update. Any hint of what to look for in the log files?
  14. Yep Fink does for sure thanks for the feedback it tells me what I need to know it looks like I have a faulty unit in need of repair. Cheers Fink.
  15. Hi again. I replaced all the cables with the ones from the Wireless adaptor and it still gets stuck on 63%. The update appears to be the problem as I deleted and reinstalled all the software thinking that would get around this wanting to update issue but it still persists at the same point every time. You would think installing from scratch would download the latest version of the software negating the requirement to update the software so looks like a install script maybe be stuck in a loop. I also tried just using the wireless adaptor configuration and it stops at the same point. Anyone know of a way to factory reset the HMD? Fink.
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