So far I've spent 4 hours trying to get this device to work. I'm frustrated at what I was anticipating to be a premium experience.
So far:
Updated all USB Drivers
Updated Nvidia graphics drivers to supported
Checked all ports, including ones in Cosmos
Re-installed all software
Plugged into USB 3.0 Ports
Plugged into all display ports (work with other devices)
Checked other devices & audio in the windows settings - Vive Cosmos shows as connected in both audio and video
Tried resetting the junction box
Stopped all Virus protection
Turned off USB power saving
Steam VR asks me 'Please plug in your VR headset'
Steam VR:
Tried enabling direct display made
Tried removing all SteamVR USB devices and re-installing
Cosmos software install does not allow me to launch room setup, stating I 'Please check your headset' then restarts the install.
However during the setup:
USB is detected during setup
Display port is detected during setup
Sound is playing through the Cosmos headphones
The junction box is showing a green light and the headset is showing a red light.
I'm at a loss as to why this isn't working. Is anyone else having the same issue?