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joellipenta

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  1. Still getting random grey and black screens. Last night, it happened not even two minutes after booting the headset. This is on the latest Nvidia drivers and the 2.0.18.5 beta. I am going to uninstall the GPU drivers using DDU but I suspect this will still continue to occur. Here's the wireless log from last night if that helps. HtcCU_20210831_204315_20220.txt
  2. Same issue for me here as well. I played for about two hours last night and had two blackouts (it came back by itself in about 30 seconds) and one grey screen that required me to disconnect my battery pack and reboot the headset (this was all during a game of Population One and couldn't have come at a worse time). Prior to this update, I may only get one blackout every several hours of playtime (still frustrating, but not to this level). I will try to create a ticket and send logs next time it happens.
  3. Hmmm thanks for the info! That's certainly encouraging. Like I mentioned in my OP, it did work flawlessly at first, then the performance degraded to where I couldn't play for 4-5 minutes without gray and black screens. I'm using the XMP profile for the board and didn't change anything, but I could always try lowering to 3200MHz and see if that helps. I still have hope for increased compatibility from HTC and the MOBO manufacturers, so here's hoping!
  4. Thanks, @HackPerception. That's pretty unfortunate to hear. I will continue to hope that things get better because the difference between wired and wireless is night and day and I have invested quite a bit of money into this and cannot even use it.
  5. Over the last few months, I fought and scrapped and found myself in possession of the parts I wanted to build a new PC. The specs are: AMD Ryzen 9 5900X AORUS X570 Master EVGA RTX 3080 XC Ultra 32GB G. Skill Trident Z Neo DDR4 at 3600MHz 850W EVGA PSU When I first setup the Vive Cosmos Elite and wireless adapter, I was floored. Coming from an i7-8700K, the wireless was buttery smooth. Everything worked great...until it didn't. I started getting the gray screens and then the black screens and then sometimes, it wouldn't come back at all until a reboot. I have a fan mounted on the wireless adapter so the temps on the adapter max out at around 51C, so it's not that. So, I opened a support ticket (20210404023734) and was basically told it's not compatible. That stinks mainly because I built this PC because I wanted to really enjoy the wireless VR experience with the Cosmos Elite. So, back to wired for now. I have accepted that. However, I am hoping to have this thread here so others are aware and to use it as a placeholder for updates. I asked support if I could be notified of this being resolved but that wasn't really an option. So, is there any ETA anyone from HTC can provide? Thanks!
  6. @MercilessComa39 I posted this on another thread where I was having the issue. The replacement cable appears to have resolved my issue: "I received the replacement cable from Vive's support. Took 6+ weeks but I played tonight for about 2 1/2 hours and got zero blue, gray, or black screens. Everything seemed to be working really well! Fingers crossed that my issue was due to a bad cable. Not sure how much they cost out of warranty, but may be a good idea to offer those for sale to people should they have this isssue."
  7. *Update* I received the replacement cable from Vive's support. Took 6+ weeks but I played tonight for about 2 1/2 hours and got zero blue, gray, or black screens. Everything seemed to be working really well! Fingers crossed that my issue was due to a bad cable. Not sure how much they cost out of warranty, but may be a good idea to offer those for sale to people should they have this issue. I'll continue to test while I patient await the availability of the 5900x. Can't wait to see how this thing works with that CPU. Thanks, everyone!
  8. I just received the replacement cable from the HMD to the wireless adapter. My adapter was still under warranty so support shipped one (took more than 6 weeks to arrive). I am going to test it out later today to see if that helped resolve the issue.
  9. I purchased this cable per that post and it did not help. Still get the overheating.
  10. Just a quick update: After chatting with support and ordering the replacement cable on October 27th, it's still not here. They said it could take up to three weeks. It has been over a month. Hopefully it'll arrive before the end of 2020 so I can test wireless again.
  11. @Gyroquake No, not yet. They said it can take three weeks. I may try the wireless tonight while I wait now that I moved the WiGig card to the top PCI slot. If I have a chance to try it, I'll report back.
  12. Thanks for the suggestion but I always have the power plan set to High Performance. Hasn't helped me.
  13. Thanks for the info! I was able to put it in the PCIEX1_1 slot right above the GPU so it's now closest to the CPU. Fit like a glove. Once I get the new cables, I'll test and report back here. Appreciate it!
  14. Support is sending a cable so I'll test and report back, @C.T.. Thanks!
  15. The 3-in-1 cable from the headset to the wireless adapter? If so, no, I don't have an extra, just the short one that came with the wireless kit.
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