[SRanipal Eye tracking Install issue]

Hi Chengnay,

The log files is using he SRanipal robot packlog get. The SRnaipal version is 1.32.

Thanks,

[SRanipal Eye tracking Install issue]

Hi Chengnay,

 Yes, after installing the v1.32, I do able to get the robot showing orange, when call to initial it, it still in orange, not turn to green.  I get the pack log data here, please check see if that can provide some information to fix this problem.

Thanks a lot.

Lian

ViveSR_Log.zip

[SRanipal Eye tracking Install issue]

Hi Chengnay, 

Yes, I did, after following the steps, the SRanipal robot is on the windows tray, but it only show the orange color(standby), when I run my app to initial it, it does not turn to green. Before it will turn to green, but after installing the newer version, it is not response anymore. How to fix this issue?

Thanks,

[SRanipal Eye tracking Install issue]

Hi chengnay,

The reason I install the older version is because Before we do the clean installation VIVE and SRanipal, it was working with older version of VIVE and SRanipal on eye tracking app. But after installing the newer VIVE and SRanipal, it just not able to tracking the eye information on the app. So I am trying to figure out what is the reason of causing that. In the 1.03 version is there a SRanipalService.exe? 

Thanks,

[SRanipal Eye tracking Install issue]

Hi chengnay,

One more question, I tried to remove the SR_runtime.exe(1.32 version) and install the SR_runtime.exe 1.03, then I got the problem to start eye calibration. It said Initial failed. But then it will restart the calibration and hang on at the first step(calibrate center). Then I checked, the SRanipalService is not on. Then I go to the \VIVE\SRanipal\ folder, found the SRanipalService.exe is not there. How could that happen? Any suggestion?

Thanks,

[SRanipal Eye tracking Install issue]

 Hi chengnay,

 I did follow your direction to reinstall the SRanipal. It does finished the new installation. But the robot eye is just stay on orange, when I use my app to initialize the sr_runtime.exe, it seems not connected, and it is just not response, still stay in orange not turn into green as before. How can I make it connects to the app? I use the SRanipal eye tracking SDK to created the eye tracking. It is working on another PC desktop. Any suggestion?

Thank you very much,

Lian

[SRanipal Eye tracking Install issue]

Hi Tony,

I follow the steps(chengnay suggested) to re-install the SRanipal, and it is success. But then follow your step 1. restart the SRAnipal, robot eye is in orange. Even I called it from my app, it keeps in orange. But the eye calibration is running well.  I do get the pack log files and zip it as one file attached here. Please check and give me more advice. 

Thank you so much,

Lian

SRLog.rar

[SRanipal Eye tracking Install issue]

Thanks chengnay, I will try this and let you know.

[SRanipal Eye tracking Install issue]

Hi Chengnay,

Thanks for your reply, I did many times. But still not working. I tried to even to copy my Desktop SRanipal directory to replace, still not working. When I install the " SRanipal Runtime (1.3.2.0)" it jus gives me error 1001 and stop install, I tried to copy the whole folder when error happens, and put it the folder back, still error. Any more suggestion?

[SRanipal Eye tracking Install issue]

Hi VIVE SRanipal Administrator,

I two years three years ago start use the SRanipal eye tracking tech. I created couple version of App to do the eye tracking and it works well on both Desktop and laptop. But recently as update VIVE, it stop working. I did some search and find out: before, I install the VIVE Pro Eye, and then install the SRanipal_installer, it works. But now, as setup the VIVE Pro Eye, it automatically install the SRanipal  into the this directory: "C:\Program Files (x86)\VIVE\Updater\App\SRanipal\". On the previous PC I used, it is installed in: "C:\Program Files (x86)\VIVE\SRanipal\". And I notice that files number are also different. Now I after installing the VIVE Pro Eye setup.exe, I can not install the "VIVE_SRanipalInstaller.msi". It gives error message 1001. And if I try to run my eye tracking application, it is not connected to the sr_runtime.exe, If I manually turn on the sr_runtime.exe, it is not going to turn green. Do you have any suggestion how to install the SRanipal after install the VIVE Pro Eye setup.exe? I tried these on the same laptop, which was working before, and after wipe whole driver, reinstall VIVE Pro Eye with newer version, it is just not working anymore

Thanks a lot.

Lian

[VIVE Pro Eye can not connect Headset from SteamVR]

I have a VIVE Pro Eye headset, I have use it for one year. Start from two weeks ago, SteamVR can not connect it anymore. The screen is black, the light is in red color. On the StearmVR panel, no Base Station and Headset icon. It always prompt  headset not connect Error code 108. I have tried all the 5 method from website. No one works. I delete the SteamVR and reinstalled still not working. Reinstall VIVE still same thing. In setup VIVE, it prompt  the USB detected, DisplayPort detected. But when go to room setting, it prompt no headset connected! Could you help me figure this? I use another headset plug into this linkbox, it works fine right way. And In the SteamVR setting, Device Basestation shows Bluetooth not avialable.  Please see attached images.

Thanks,

Lindsey

[Retrieve headset head Movement tracking data]

Hi: I am in programming a project which need to retrieve the headset movement data(head movement). Is there a way to get that headset movement data dynamically? And is that possible to not use Unity to do so?  Any SDK like the "SRanipal" runtime to provide the eye tracking data?

Thanks a lot. 

 

@Daniel_Y @zzy

[Tracking accuracy]

Any one has idea about the head motion tracking? I am also want to do head move tracking. 

[measure Eye IPD data]

Hi Daniel_Y,

Thanks for your information. That explain the problem I have. One more question, is that possible to get the OpenVR API without turn on the SteamVR? Because I need to run my application with Direct Display mode.

Thanks again,

[measure Eye IPD data]

Hi @Daniel_Y

I actually want to get eye IPD value from C# application. not through the Unity. and SteamVR. IsI see the ViveSR classes has some SingleEyeData. Is one of them can be used to calculate the IPD?

Thank you very much.

[Getting VerboseData at the fastest rate possible.]

Jason_Lu, where can I find the "ViveSR.anipal.Eye".

Thanks.

[measure Eye IPD data]

Hi Vive expert,

We bought the VIVE Proeye tracking system and doing some eye tracking research. It does work well. Now I want to get the eye IPD value from C++. I do have the SRanipal sample download and tested. in C++ it just return the eye tracking vector data. Could you give me some suggestion about how to get  the eye IPD? Because we need this value to make sure subject is correctly wear the headset and both eyes are looking at the right way.

Thank you very much.. 

 

@Daniel_Y @Corvus

[turn on eye tracking camera]

Hi @Daniel_Y,

Thanks for your reply. I finally get this eye tracking camera works. My SR runtime version is 1.1.0.1. 

Actually, here is what I did.

I turn off my PC. then restart it.

I first turn on the SR runtime. Then the Steam, and SteamVR.

Try the eye tracking does return the eye data and also the eye calibration works.

Then switch to the Disable Direct Display Mode.

Then at this point, I have to logout the user, and re login(If I don't do this, the Headset display will not show the desktop, I don't know why). 

start the SR runtime, and check the headset display does show the computer desktop. 

Run the SRanipal_SDK eye tracking sample, it does return correct eye tracking data.

I write all the steps I did. Hope it may help someone else. And also hope you can point out if somewhere is not correct, or can be changed. 

Thanks again.

[turn on eye tracking camera]

Hi Daniel_Y,

Thanks for reply. Here is the message I got. See the image I insert at here. Thanks,

@Corvus @Daniel_Y

[turn on eye tracking camera]

Hi Corvus,

Thanks for reply. Acturally, I did start the SRanipal runtime first and with the /SRanipal_SDK_1.0.1.0_Eye/Eye/01_C/ sample application, can not catch any eye data. But if run with the steamVR and "Disable Direct Display Mode", then it will return eye tracking data. Any other suggestion?

Thanks a lot.

[turn on eye tracking camera]

Hello,

I am working on using VIVE pro eye tracking headset to collect eye tracking data. I use the VIVE headset as  extend Monitor (not in unity). I can display my contents on the headset screen correctly. But When I try to get the eye tracking data, I do not get any data from SRanipal. I think the reason is because I do not run this in Unity and steamVR. But I do run the SRanipal runtime. It report the eye tracking camera is not turn on. Does anyone know how to turn on the eye tracking camera? What command or code should I include into my application? I use C# coding the test. 

Thanks in advance.

[VOVE Pro Eye Tracking data collection]

Thanks @Daniel_Y. I already installed the SRanipal SDK. I will try it. 

[VOVE Pro Eye Tracking data collection]

Hi Tech support,

I am new here. I want to use C# application to read the eye tracking data from VIVE Pro Eye tracking device. Is this possible? Is there some dll or plugin method I can call? I know that FOVE head set allow you to do this.

Thanks,

@Cory_HTC @Daniel_Y