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About Galatoni

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  1. OK. Pretty disappointing update, and also a story: I contacted Vive, they sent me a replacement cable after a bunch of local testing. Tried the cable, no difference, still failed. I contacted them again and they asked me to send them the unit for inspection. Sent them it, they insist the unit isn't damaged. So now i'm no better off for having contacted them and despite my testing on various setups, locally and on other computers, across loads of MB, CPU configs, it's still not working as it should. I'm going to try MB Geeks solution above and see where we are. If Vive/HTC are reading this though - c'mon guys! This is just horrible! This has taken months so far, so my only possible take-away from this is that you're running the clock down on this problem!
  2. We have. They're stubbornly refusing to interact with us. I still have the problem with the equipment to this date. As others have here, I've changed almost everything about my setup. I've never been able to track down the problem so again, as others have come to the same conclusion, it's likely the wireless hardware itself. This would explain why the Vive Devs have been quiet.
  3. I'm still waiting too. As i've already stated, i've upgraded my complete system (mother board, CPU and RAM) and i've been met with the same result. It's consistently within the first 5-10 minutes of play, the whole system goes down, then it returns to normal. If this continues i'll be pursuing a case for return of the wireless adapter as it appears it's not functioning correctly and I don't want to risk a faulty piece of hardware attached to my head! Please advise me on what I should do. System specs (of my new system) as as follows: Motherboard: ASUSTeK COMPUTER INC. ROG STRIX B450-F GAMING (AM4) CPU: AMD 3700X (ryzen 7) RAM: 16gb GPU: 4095MB NVIDIA GeForce GTX 1070 (ZOTAC International) SSD in question: 476GB INTEL SSDPEKNW512G8 (intel) Replication: Be playing an steam game using the wireless adapter for roughly 10 minutes. See grey screen, hear system produce hardware disconnect tone (through separate sound channel). See system attempt to reboot. One of two things will happen at this point. The game will be able to use the device once more and I can continue playing after about 2/3 minutes of reboot time. Or (more commonly) the system refuses to allow me to use the headset (despite the controllers still functioning properly). I think you've had more than enough time to get back to us/sort this now.
  4. I haven't. But from my understanding these are channels and shouldn't make any difference unless you have multiple people running their wireless systems in the space place. The transmitter is stationed above me, pointing downwards. Since this is a line-of-sight system, I wouldn't expect the transmitter to be impacted. It can see the horns with nothing blocking it's view. Additionally, it's fairly close, and it only cuts out _once_, after that it's fine. Doors are closed, no reflective surfaces, windows are blinded. Signal bars show full throughout, it doesn't drop. I've replaced the USB cable and tried two different power banks. All give me the same result. I've even tried a completely different setup (AMD vs Intel too).
  5. Changed to connection type 3. I still having the problem. I've even searching high and low for a solution to this. HTC haven't weighed in at all anywhere.
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