Jakey

Several points of clarity here, I am open to learning. We're not talking about gluing the lenses are we? It's an area below the lenses? When you say, "solvents...within..glues can cause permanent fogging", does that include even if the concerned area (the lenses in this case) is totally open to the air during curing of glue? Once the glue has dried, in an area separate from the lenses, are you saying that the lenses may still permanently fog?

Sorry, Tom, I detect a lack of understanding in your knowledge of evaporation, condensation and humidity. It's condensation caused by excess moisture in the air (relative humidity) that would cause the lenses to fog. Once the solvent has cured, there would be no further moisture given off, meaning the air would be at normal water content. The idea of fixing a top of the range HMD, vive pro, with scotch tape is quite frankly totally ridiculous.

If you can see where it's been glued, then just glue it again. Leave if to cure/dry for at least 2 days to ensure all moisture has evaporated from the glue. It won't fog the lenses then.

Seems like a simple question. If I switch off my computer and the vive headset but forget to switch off the base stations - what happens? Do the base stations stay active indefinitely, wearing away the moving parts inside them? Or, do they automatically switch off, just like the wands do? And if the base stations do, how long does it take before they switch off on their own? @VibrantNebula @jagibson

I have the vive pro. Due to increased resolution, objects at a distance are clearer, enhancing immersion. This also helps with aiming in games like Pavlov. Screed door effect practically non-existent. It's easy to put on and comfortable to wear due to halo adjustment mechanism. Attached headphones, volume control and mic on/off button all help too. It's OLED, many newer HMDs are going LCD. I assume you're familiar with the difference? Best games compatibility just now, particularly with respect to controls. Vive pro is flagship technology, you get what you pay for. You buy this and it will last you a few years before you need to think about upgrading. It also depends on how seriously you're going to take you're new hobby and how much time you intend to spend in the virtual world? Are you going to use it for gaming, experiences, working out, socializing (Pokerstars VR great for this) or watching videos? I was in your position before I purchased vive pro five months ago. What makes the decision so difficult is you have not experienced the enjoyment of the best VR available, so one tends to fall back on the financially safe option. If I was offered a partial refund to get the standard vive - no chance!

“By your reckoning, a device which spends all of it's time strapped to human heads does not need to deal with the completely natural environmental conditions that entails.” People who wear hearing aids or headphones while doing activities that could induce perspiration (eg workout at gym) face the same issues with sweat ingression. “That fact an HTC HMD can even sustain sweat damage is a fundamental flaw in its design and/or manufacture. The manufacturer should absolutely take responsibility for this and offer free repairs.” If you google this issue for electronic products which attach to the head (hearing aids/headphones), you’ll find plenty of advice on product care, and the manufacturers certainly don’t hold your perspective. It’s very expensive to make these products resistant to the ‘natural environment’ of normal human activities. Some common sense of responsibility and care with sophisticated electronics is expected. “No, instead the user should remove the device from the head every time moisture is detected on their brow because the device cannot be expected to cope with this.” There is nothing untoward or unacceptable about expecting someone with common sense to take off their HMD between rounds in a game if they feel they are excessively perspiring, to wipe their brow down with a wet wipe or something. The problem I think is many people lose themselves in the excitement of VR immersion, forgetting all about sweat. If you were playing your Xbox and your hands became excessively sweaty, would you pause and wipe down or would you continue playing, potentially allowing your stinking sweat to enter your Xbox controller? Also, not all VR involves experiences that induce sweat. You could simply be watching a film on Netflix, chatting with someone or playing PokerStars VR. “The manufacturer should absolutely take responsibility for this and offer free repairs.” Do you really want to push up the price of VR? It would be ALL the consumers that end up paying the price for this. “Heads sweat. HMDs go on the head. HMDs need to be able to handle sweat.” Some people perspire more than others (obese people for example). They need to take extra measures to deal with their excess perspiration. For VR, they could use cheap disposable eye masks? An idea for compromise could be for HTC to offer “accidental sweat damage” cover as an addition to the standard warranty? That way people who perhaps lack the maturity to take care of their HMD can pay a premium, allowing us more responsible and mature users not to pay for their mistakes.

This is a post I made a few weeks ago when someone posted a similar complaint: "At the risk of being unpopular amongst us vive owners, I'm not sure it's totally legitimate to expect htc to repair the HMD under warranty with sweat damage. Although it's accidental, it's still self-inflicted. Personally, I can tell when I'm perspiring, and I'll STOP, remove HMD, wipe brow, take a cold drink, switch on a/c or take off sweater. I absolutely do not want to damage my prized toy! The HMD is a sophisticated piece of technology and needs to be treated with due care and respect. I wouldn't expect my tablet to be repaired under warranty if I accidently spilled a drink on it." PLEASE EVERYONE! Can you take care of your headsets and treat them responsibly. I worry we'll end up putting HTC out of business with these pathetic complaints from people who can't be bothered to wipe their brow.

I get this occasionally. Have you tried clicking on the the sounds icon on the task bar, then selecting the microphone tab? Oh, and try to switch on headset before switching on PC. These things tend to sort any sound issues with the vive pro for me. I should point out that I have a PCI soundcard installed as well. It's disabled in device manager when I use VR.

https://github.com/matzman666/OpenVR-AdvancedSettings/releases

If you're wanting to play games, then never user motherboard graphic adaptor if you have a decent graphics card. Running two monitors AS WELL as VR will cause performance issues. Do you need two monitors activated while in VR?

Warranty return I think, simple as that. In the meantime, buy a spare power bank, useful to have and there are plenty of compatible ones available.

Sounds like a faulty power bank. Is it the stock htc one you are using?

The wireless adaptor is quite CPU intensive, meaning you really need need a system above the minimum specification to get full benefit from it, to match that of a wired connection. I'd recommend you install a system monitoring device which records/logs data like CPU/memory/graphics card usage. Run this app, try playing a VR game for 10 minutes then look at the logged data. Second step; go back to wired and repeat the process with the same VR game. If it's obvious your PC is nearing 100% on some/all of your resources then you have 3 options. 1) upgrade PC. 2) return wireless adaptor. 3) live with the slightly deteriorated VR imagery.

Try reading this thread for possible solutions. https://forum.vive.com/forums/topic/4650-vive-wireless-adapter-disconnects-after-a-few-minutes/

At the risk of being unpopular amongst us vive owners, I'm not sure it's totally legitimate to expect htc to repair the HMD under warranty with sweat damage. Although it's accidental, it's still self-inflicted. Personally, I can tell when I'm perspiring, and I'll STOP, remove HMD, wipe brow, take a cold drink, switch on a/c or take off sweater. I absolutely do not want to damage my prized toy! The HMD is a sophisticated piece of technology and needs to be treated with due care and respect. I wouldn't expect my tablet to be repaired under warranty if I accidently spilled a drink on it. I'm wondering if a compromise could be for htc to offer an accidental damage warranty, on top of their standard warranty, which would include sweat damage and even dropping it? I would certainly pay the extra amount - $10 a month perhaps?

I watched the video link of Alan Yates presentation, very interesting. What is the expected lifetime of a base station, in terms of hours?

And what is the typical "turn around time"?

That is a useful website, great that they ship worldwide as well. Thanks.

Sorry, unsure how this link answers any of my questions.

Obvious question, have you tried mode 2? What height is your transmitter? Do you angle it slightly upwards? Are the doors closed, keeping the radio signal from escaping your room? What do the signal bars show? Have you tried a thicker usb cable from power bank to head transceiver? Have you tried a different power bank?

These can get sweaty. Anyone recommend a suitable vendor to buy replacement back foam pads for vive pro? Also, how do you clean the foam pads of eye mask and back of head pad?

What is the turn around time for vive to repair an item? Eg a faulty controller?

I would like to buy spare power banks for my wireless vive pro kit. To ensure I purchase the correct power banks, can someone please tell me the voltage and current requirements for the wireless head mount? Thanks

How long should it take to fully charge the power bank for the wireless kit?

Just set up my wireless vive pro adaptor today and got nothing but trouble: losing connection to headset; losing connection to controllers. Within a few minutes of play, the headset display would go grey. That is until I changed the connection mode, under settings, to mode 3 as MB Geek suggested. Was playing it for half an hour, totally trouble free, until the battery/power bank ran out. Is there no warning of the power bank about to run dry?