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Jakey

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Posts posted by Jakey

  1. Support got back to me quickly, and after several fault finding attempts, they organised the return of my faulty base station for repair. They provided the address label and customs documents. 

    A week and a half later on sending, it was repaired and returned. 

    The cost of the repair was about half the cost of buying a new one - so can't complain. 

     

    So now I have three working base stations; two in use and one (just returned from repair) ready to use if one goes faulty. 

    I'm happy with the service I recieved. 

  2. I purchased a new base station v1 and it worked perfectly.

    So obviously it was a faulty base station originally. 

     

    I'm delighted to enjoy my VR again without grey screens and shaky motion.

     

    Now, I have a faulty base station outwith its warranty. I'd like to pay for a repair. 

    Someone tell me how to go about this?

     

    It took 19 months for one of my base stations to go faulty. As these devices have moving parts, no doubt my other over 19-month-old base station will go faulty in due course. It would be nice to replace it straight away with a repaired one.

     

  3. Still no further forward with this. 

    If I may say a bit more about the issue.

    When I face the direction of the 'faulty' base station, the screen continually goes from grey to normal to grey, with head movements.  Also, the motion is a little off balance, like being drunk.

    When I look at the good base station everything is fine.

    Is this simply a faulty base station?

    I'd appreciate a confirmation. 

  4. I tried the vive in the shops, it was amazing, even with the SDE.

    I decided to purchase the vive pro. The SDE is certainly less prominent with this upgrade, giving more immersive looking graphics.  But, yes, if you look for the SDE, you'll find it. Though it's certainly not "in your face" and impossible to ignore like with the vive.

    Rosieox, it seems a bizarre thing to say, that you don't care about improved graphics?

    Also, the vive pro is more than just a graphics resolution upgrade. It has other improvements over the basic model.

  5. I have this problem too, it happens probably 60% of the time when i first go into VR from steam. Through trial and error, I found an easy quick fix.

    I simply click on the sound settings on taskbar and click on sound tab.

    That usually fixes it.

    If not; in that menu, disable vive pro sound, then re-enable.

    No big deal...

    VR is cutting edge, I bought it expecting issues.

    Doesn't affect my enjoyment. 

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