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@Arrown Also if you'd like to help us improve the lighting and tracking issues in our next update, you can do so by submitting a report through VIVE console. This will collect your logs and allow engineering team to leverage the data to improve the issues in the next updates. Completely optional, but just wanted to put that here if you wanted to help us and the fellow Cosmos fans / supporters. Thanks! Here are the steps to submit a report: - Under the Settings of VIVE Console, go to “Troubleshooting” and click “REPORT” button. Fill in your email then submit a brief 1-3 sentence description of your issue. Please provide me your Trace No. at the end.

@Gallivanter Hmm.. The other times where it comes up with an error - is that during your experience ? or when you're booting it up? If you have another mini DP to mini DP, could you try that one as well and compare? One presumption here is the cord may be faulty. Steve

@Ed F Could you provide your computer / laptop specs? What display cable are you using that's connecting between your computing unit and the link box?

@Parac x & @Ed F My apologies on the issues you're experiencing. Let me attempt to help you address this here. Could you submit a report through Vive Console? This will collect your SW logs and I'll pass it over to engineering team to identify a solution: Here are the steps to submit a report: - Under the Settings of VIVE Console, go to “Troubleshooting” and click “REPORT” button. Fill in your email then submit a brief 1-3 sentence description of your issue. Please provide me your Trace No. at the end.

@Dicehunter - This is my first time hearing of this game. Looks awesome. From what I'm reading, you do not use the VR controllers to play? Do you, then, use keyboard and mouse with a VR headset on? If that's the case, it wouldn't seem like it'd be a controller binding issue which we could've solved with custom ones. I'll pass this internally and also reach out to the studio to see if we can fix this. Sorry for the inconvenience. Hang tight and please feel free to follow up with me here or PM.

@Dahvis No problem thanks for your support and patience! If you'd like to contribute to improve the lighting and tracking issue, you can submit a report through your VIVE Console. Your software logs will be collected and the engineering team will be able to leverage it and make improvements in the next updates. Here's our recent blog that addresses tracking. Here are the steps to submit a report: - Under the Settings of VIVE Console, go to “Troubleshooting” and click “REPORT” button. Fill in your email then submit a brief 1-3 sentence description of your issue. Please provide me your Trace No. at the end.

Could you submit a report through your VIVE Console? This report will your collect your logs and help engineering improve the lighting issues you're experiencing in the next updates. Here are the steps to submit a report: - Under the Settings of VIVE Console, go to “Troubleshooting” and click “REPORT” button. Fill in your email then submit a brief 1-3 sentence description of your issue. Please provide me your Trace No. at the end.

@Julien Merienne Ops, yes I was referring to the 3 lines as SteamVR dashboard. I'll use that from here on out haha. Wow, nice! I'm surprised you were able to build your own custom bindings already after you just literally discovered it. Yes, essentially you can make your own bindings for most VR games (Bethesda is an exception because they have their own game engine) and then also share it to the community to use as well. Here's a well-written article that'll walk you through more in details the process of controller binding (Highly recommend reading): https://steamcommunity.com/sharedfiles/filedetails/?id=1545634111

Hi @GunSlingerAUS & @oxygen4004, Thanks for sharing this. Unfortunately, there are games that currently don't support the Cosmos Controllers. Please be on the lookout for any announcements from the developers of the content you're trying to play for Cosmos compatibility or updates. Another alternative is to see if there are working custom bindings provided by the Steam community. Essentially this is the community doing the developer's work in mapping out the buttons to the Cosmos controller then providing it to you on Steam's platform. You can see if there any available here: SteamVR > Dashboard > Devices > Controller Settings > "Content" > Community Bindings.

@Julien Merienne Thank you for sharing and providing a well-detailed report here. I apologize for the inconvenience these early issues have caused for you. Let me address them head on here in your order: 1. We are working on a couple solutions to address the contents that are currently not supporting Cosmos Controllers. The first one is to be on the lookout for Cosmos controller updates by the content developers in their announcements. For example, SuperhotVR just released their Cosmos support today. The second one is you can check if there are any working custom bindings created by the Steam community to apply: Steam VR > Dashboard > Devices > Controller Settings > "Content" > Community Binding 2. Yes. We will continue to push software updates soon to address the issues being reported. Your Vive console will notify you when the update is available. Right now, there is some available through the BETA mode. If you'd like to enable yours to BETA to test out these updates, here are the instructions: https://www.vive.com/us/support/cosmos/category_howto/joining-the-beta-program.html 3. Let me personally get back to you on this to see if there are specific instructions to adjust your settings through the Vive Lens. In room setup, there is a second option where you don't trace your space - have you tried that? Steve

Hey there @VividlyVoracious, Thanks for sharing. Unfortunately, the current version of Skyrim VR does not support the Cosmos controllers. There is no troubleshooting around this. The other option you can try is to see if there's a working custom bindings provided by the Steam Community. You can check this through: SteamVR > Dashboard > Devices > Controller Settings > Skyrim VR > Community bindings

@ish311 - Thanks for sharing and we apologize for this issue you're experiencing. Let's send a report through your Vive Console so we can take a closer look. Could you follow the steps below and PM me your trace No. when completed? Here are the steps to submit a report: - Under the Settings of VIVE Console, go to “Troubleshooting” and click “REPORT” button. Fill in your email then submit a brief 1-3 sentence description of your issue. Please provide me your Trace No. at the end. Thanks, Steve

Hey @Arrown, Thank you for the kind words and support! We apologize on some of the inconveniences you mentioned so let me try to address them here in your order: - You are correct. Environmental lighting does affect tracking, however, our team is continuously pushing software updates to your VIVE Console that'll improve tracking and other software experiences. In other words, tracking will only get better from here 😀. Your VIVE Console will notify you when there are updates. We have a public one coming soon so stay tuned. We do have updates available now in BETA mode if you want to test them. Instructions to turn BETA mode on can be found here: https://www.vive.com/us/support/cosmos/category_howto/joining-the-beta-program.html - Battery life does vary depending on the content you're playing. But just to clarify, are you stating that the battery life reported on VIVE Console is significantly misrepresented with the actual battery life? Could you try to continue playing with your controllers pass the low to no battery power notification? - Superhot VR just pushed out an update that supports Cosmos controllers so try it out now and let me know if it works. Currently, Fallout 4 VR only supports HTC VIVE and HTC Pro. You make a great point that it should work if it supports older controller. The problem, however, is that the controller inputs (buttons) are different from the HTC VIVE / Pro and Cosmos. Because it's different, you'll need the developers of the game to push an update that supports the new bindings. Currently most games have pushed out an update to support Cosmos controllers, but not all. We are working with those developers closely to address this. There are also custom bindings you can try that's created by the Steam Community as an alternative. To check it out: SteamVR > Dashboard > Devices > Controller Settings > "Content" > Select custom binding. Steve

@pataan - Thank you for sharing. Glad you were able to setup the Cosmos. Let me help address you on the other issues you're reporting: - Regarding room calibration, we do have a notification that pops up when HMD is in low environmental lighting. The message is intended to inform users to brighten their room to increase tracking accuracy to optimize your VR experience. Our team is working on pushing an update soon to calibrate lighting levels and the frequency of this message. We do have new updates for BETA users if you'd like to try it out first before it's publicly launched. Here's the instructions to turn it on: https://www.vive.com/us/support/cosmos/category_howto/joining-the-beta-program.html - Regarding the VIVE lens issue, are your controllers tracking in any other experiences? Can you see the models of your controllers when Lens is opened? "Should I start first the game and then choose VR in the game or go to Lens and start gamed from there (I could see Assetto Corsa in the lens)." You can launch the game on desktop or through Lens. Lens is accessible anytime during any VR application with the press of the VIVE button on your right controller.

Hey there @oxygen4004 Thank you for sharing. You are correct and it is because the bindings for the new Cosmos controller have not been mapped for those games. Our team is working with the developers of these games to address this and provide updates. While this solution is not guaranteed (up to developers), the other option you can try is to use the custom bindings created by the Steam community (or even you). You can check if there any available: SteamVR> Dashboard> Devices> Controller Settings> No Man's Sky> Community Bindings We are currently working on a solution for the games that don't support Cosmos controllers. I will update you here when that is provided. Let me know if you have any follow up questions. Thanks again for your support and patience! Steve

@Dahvis - Thanks for your message. Yes, the message is intended as a recommendation to optimize your tracking. It isn't to say your tracking won't work. Our team will be pushing a public software update soon to address this notification. Currently there are updates on our BETA mode if you want to test. You can find the instructions here to enable BETA: https://www.vive.com/us/support/cosmos/category_howto/joining-the-beta-program.html Regarding No man's sky, Cosmos controllers are currently not supported by the developer. You can check to see if the Steam community has uploaded any custom bindings that manually mapped to the new controllers. SteamVR Dashboard> Devices > Controller Settings > No Man's Sky > Community Binding We are working on a solution for this. I'll provide updates here when it is completed 🙂 Let me know if you have any follow up questions. Thanks for your support and patience.

@TomCgcmfc - Thank you! @Gallivanter - As Tom stated, HDMI will not work. Mini DisplayPort is also supported. https://www.vive.com/us/support/cosmos/category_howto/connecting-the-headset-to-your-computer.html

@mfinny - Yes, Cosmos will be able to support Display port adapters to mini display port. Avoid adapters with longer cables as they have a higher risk of signal degradation.

Hey Zagagel, Great question. In short, the VIVE Wireless Adapter has 3 connection modes to support 3 individual users (1 mode per user) in the same space without interference. Any overlapping modes with multiple users in the same space will cause interference. However, there are ways around this and it all depends on the physical space you have available to prevent the overlapping interference between users in the same mode. Here's a screenshot from our user guide of a small space supporting a maximum of 3 individual users: Now here's a screenshot from our user guide of a large space supporting multiple wireless unit users: You can access our digital Wireless User Guide here for more details: (Pages 24 - 26): https://dl4.htc.com/Web_materials/Manual/Vive_Accessory/VIVE_Wireless_Adapter_User_guide_WWE.pdf Let us know if you have any additional questions!

@Kennybo00@VibrantNebula Yes, you can purchase / pre-order the Cosmos today with the PayPal Credit. Simply choose that option in the cart when checking out. 🙂

Hey Jesse, Thanks for your question! This depends on a case by case basis. We'll need more information on what type of VR business you're operating and more information about the events. I just sent you a private message to inquire more. Thanks! Steve

Cory, from HTC VIVE, will conduct a free workshop on Eye Tracking development using HTC VIVE’s SRAnipal SDK. Topics will include eye tracking, foveated rendering, variable-rate shading, and using eye tracking for avatar animations. If you are interested in using eye tracking or foveated rendering in your VR content then come to learn, network, ask questions, and try a demo! This workshop is free and opened to the public. You will not need a SIGGRAPH badge to attend. RSVP for your free ticket here This workshop is in partnership with LA Unity 3D Meetup, XRLA Meetup, and Two Bit Circus. There's going to be a strong & passionate community of XR developers attending, and it'll be a great opportunity to connect / network. Location: Two Bit Circus – 634 Mateo St, Los Angeles, California Date: 7/30/2019, Tuesday Time: 6:30pm - 9:00pm Hope to see you there! Check back here on our developer blog for more workshop dates in the future. - Global Developer Relations Team

Yes, it would be an advantage to upgrade the OG to Pro. Depending on the size of your space, your pair of lighthouse 2.0s can track both Vive Pros without any issues. In addition, if you have another pair of lighthouse 2.0s, you can install that next to the other pair to increase the tracking range without any interference or curtains.