You can't use the "report tool" within Viveport when it crashes upon startup. Or are you telling me this bugsplat reporter generates tickets? Because then I probably have 150 tickets you guys should have answered a week ago.
The debug reporter doesn't open a ticket for you, it feeds info about the crash to a reporting tool so some dude can go "ohh 100 000 new crashes for that error" on mondays. The email is for if you have a particularly interesting error that they need more information to figure out. Also crashing for me.