[Can't get camera working with Cosmos with Elite faceplate and wireless]

Thank you. Just as you posted, I stumbled across this

https://www.vive.com/eu/support/cosmos-elite/category_howto/seeing-real-surroundings-not-supported.html

 

As I had a cosmos with new faceplate I didn't come across this at first. This may catch out a few Cosmos owners who add the external tracking faceplate and have been used to the camera working!

 

I do hope support will be added.

[Can't get camera working with Cosmos with Elite faceplate and wireless]

II hope I am missing somthing obvious here but I ordered the upgrade external tracking faceplate for my Cosmos which works fine with my old light houses but I simply cannot get the camera to work. There is no camera option in settings in SteamVR and camera is greyed out is Vive Console settings.

I have a camera device in device manager which appears whenever I power up the headset wirelessly, called UVC Camera

In the logs I see

Camera Firmware:     Version not available.

Wed Jun 10 2020 19:19:37.469 - lighthouse: TrackedCamera: Failed to find camera at USB VID:0BB4, USB PID:030C
Wed Jun 10 2020 19:19:37.471 - lighthouse: TrackedCamera: Failed to find camera at USB VID:0BB4, USB PID:2C87
Wed Jun 10 2020 19:19:37.473 - lighthouse: TrackedCamera: Failed to find camera at USB VID:114D, USB PID:8328
Wed Jun 10 2020 19:19:37.488 - lighthouse: TrackedCamera: Worker thread OpenCamera result: NotFound.
Wed Jun 10 2020 19:19:37.488 - lighthouse: InitTrackedCamera(): Failed to open expected camera on (LHR-9B0AC187): NotFound. Camera services not available.
Wed Jun 10 2020 19:19:37.488 - lighthouse: TrackedCamera: Stopping Video Stream For Camera Shutdown.

 

The UVC camera in Device Manager shows USB VID:0BB4, USB PID:0313

Ive tried removing USB drivers, reinstall steam/vr, reinstall Vive console etc. I am at a loss

 

Can anyone kindly help?